Senior Benefits, HR Operations Analyst

🕒 May 15

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Rover.com

201 - 500 employees

Founded 2011

👥 B2C

🏪 Marketplace

🧘 Wellness

B2C • Marketplace • Wellness

Rover. com is an online platform that connects pet owners with pet sitters, dog walkers, and trainers. The platform offers a variety of services including dog boarding, house sitting, drop-in visits, dog walking, doggy day care, and private dog training. Rover. com ensures the safety and satisfaction of pets and their owners by offering services backed by a guarantee and 24/7 support. It allows pet owners to book trusted sitters and walkers who ensure that pets are cared for in a loving and secure environment, all through an easy-to-use app with secure payment options.

📋 Description

• Support the administration and optimization of Workday and other HRIS tools; troubleshoot issues and ensure data integrity across the platform. • Execute the operational transactions of key employee milestones, including compensation adjustments, promotions, terminations, and onboarding. • Design and maintain real-time dashboards; provide actionable reporting on turnover, headcount, and other key organizational metrics. • Develop Standard Operating Procedures (SOPs) and document workflows to scale HR operations effectively. • Lead the day-to-day administration of global health and wellness programs, acting as the primary point of contact for employee inquiries. • Execute the benefit reconciliation process and ensure accurate, timely processing of all carrier billing. • Coordinate and track leave programs (FMLA, Disability, etc.) ensuring a supportive experience for employees and compliance with all regulations. • Assist in the evaluation and rollout of employee perks to enhance the overall employee value proposition. • Direct the preparation and submission of information required for EEO-1, ADA, FMLA, and Department of Labor audits. • Draft or revise internal HR policies to ensure they remain current with changing local, state, and federal labor laws. • Maintain rigorous documentation standards for OSHA and other governmental reporting requirements.

🎯 Requirements

• Experience with Workday and other HR Systems such as absence management software, ticketing tools, etc. • Demonstrated experience supporting corporate health and wellness benefits as well as leave of absence programs • Strong mindset for continuous improvement, process streamlining, increasing efficiency and meeting or exceeding client expectations • Proven project management and operations skills with demonstrated ability to manage global projects and initiatives • Strong analytical and problem-solving skills with proven ability to organize and analyze data, using HRIS systems for reporting • Ability to establish strong relationships and credibility at all levels and geographies throughout the organization and cross-functionally • Comfort with ambiguity; ability to thrive in a fast-paced environment • Broad knowledge of HR functional disciplines (e.g., organizational development, talent management, employee relations, staffing, and compensation/benefits) • In-depth understanding of federal, state and local laws relating to HR • A Bachelor's degree with 3-5 years of directly relevant experience in HR/Benefits Operations

🏖️ Benefits

• Competitive compensation • 401k match • Long-term incentive plan with a company performance-based cash payout • Flexible PTO • Competitive benefits package, including medical, dental, and vision insurance • Commuter benefits • Bring your dog to work (and unlimited puppy time) • Pet benefits, including $1000 toward adopting your first dog or cat • Stocked fridges, coffee, soda, and lots of treats (for humans and dogs) and free catered lunches monthly • Regular team activities performed in-person and virtually

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