Patient Advocate

🔥 4 minutes ago

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RMI

201 - 500 employees

Founded 2003

⚕️ Healthcare Insurance

🔐 Security

⚡ Energy

Healthcare Insurance • Security • Energy

RMI is a bespoke solutions partner that supports operations in complex environments and manages risk through medical, security, and HSE services. With over 20 years of experience, RMI assists clients in high-risk environments such as oil & gas, renewable energy, mining, and defense. The company specializes in providing medical support, security intelligence, and health, safety, and environment (HSE) services, ensuring operational continuity and safety in challenging settings around the world.

📋 Description

• Remain available throughout agreed hours of coverage for contact by the RMI GCC. • Deploy to pre-defined medical facilities in area of operation to meet and greet RMI patient within 1 hour of notification from GCC. • Work in conjunction with the GCC to ensure that payment methods have been agreed with the receiving medical facility. • Act as a mediator between medical facility and GCC. • Ensure swift access to care for RMI patients, responding to problems in a pragmatic and professional manner to resolve as quickly as possible. • Provide translation from local dialect to English in both verbal and written forms. • Deploy to medical facilities daily when a protracted in-patient stay occurs. • Manage the welfare of patients through any admission to a medical facility, ensuring that the patient is comfortable. • Establish working relationships with treating physicians and provide timely updates to the GCC.

🎯 Requirements

• Minimum of 2 years experience as a medical healthcare professional in area of operation. • Bilingual local language & dialect (as per area of operation), and English. • Experience providing patient advocacy in remote/international areas, preferred. • Foreign travel experience. • Excellent communication skills and professionalism. • Demonstrated self-discipline. • Ability to integrate into a cross-cultural social structure.

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