Head of Global Tech Renewals – Go to Market

🕒 June 4

🇷🇴 Romania – Remote

⏰ Full Time

🔴 Lead

🎁 Product Marketing

👻 Ghost score 42%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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RWS Group

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

💼 Consulting

🏥 Healthcare

⚖️ Legal

Consulting • Healthcare • Legal

RWS Group is a leading provider of AI-powered language services and technology, specializing in translation and localization for a variety of industries. With a focus on enhancing global communication, RWS offers solutions that improve translation quality, manage multilingual content, and streamline the localization process. Their services cater to sectors such as aerospace, finance, legal, life sciences, and technology, leveraging advanced AI to ensure clients can effectively connect across languages and cultures.

📋 Description

• Lead, mentor, and scale a globally distributed team of Renewals Managers and Team Leads • Oversee the complete renewal lifecycle from contract and entitlement review through quote preparation, customer negotiation, final agreement, and booking • Manage renewals across Support & Maintenance, Term, and SaaS contracts • Protect Annual Recurring Revenue and maximize pricing strategies, including enforcing indexation • Drive retention rates and secure long-term agreements • Partner with Account Managers, Legal, Finance, Commercial Operations, Fulfilment, Growth Tech, and IT • Handle pricing strategy alignment, exception handling, and contractual compliance • Serve as senior escalation point for complex customer negotiations, commercial adjustments, and at-risk renewals • Lead workflow streamlining, system integrations, AI-driven contract risk intelligence, and automated quoting and assignment processes • Manage forecasting, annual budget planning, and revenue targets

🎯 Requirements

• 10+ years of progressive experience in renewals, customer success, or commercial sales operations leadership • Preferably experience within an Enterprise Software, SaaS, or highly technical organization • 10+ years of experience managing, coaching, and scaling globally distributed, multi-cultural teams • Demonstrated success protecting ARR, negotiating complex enterprise software contracts, and driving renewal strategies at scale • Deep understanding of SaaS subscription models, entitlement structures, and quoting/invoicing workflows • Proficiency in CRM systems; Salesforce strongly preferred • Experience with complex Order Management Systems • Exceptional communication and presentation skills • Ability to influence cross-functional stakeholders at all levels, up to executive leadership • Proven ability to negotiate with high-level procurement and senior purchasing contacts • Experience collaborating with and/or leading CSM teams • Accountability for weekly, monthly, and quarterly forecasting activities • Experience in annual budget planning and revenue target management • Analytical mindset and ability to leverage data to identify trends, forecast accurately, and drive proactive business decisions • Fluency in written and spoken English is required

🏖️ Benefits

• Equal employment opportunity and inclusive, discrimination-free work environment • Opportunities to grow as an individual and excel in your career • Work with an internationally distributed team • Inclusive culture that celebrates difference and diversity