Sales Operations Analyst

🕒 April 24

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Safari Micro

WebsiteLinkedInAll Job Openings

51 - 200 employees

🤝 B2B

☁️ SaaS

B2B • Cloud • SaaS

Safari Micro is your trusted IT solutions partner, specializing in providing comprehensive technology services that include cloud management, network infrastructure management, and managed IT services. With a focus on delivering tailored solutions for businesses, Safari Micro offers products like fully managed virtual desktops and expertise in cloud technology, ensuring organizations can effectively manage their IT needs and infrastructure. The company also emphasizes consulting services to guide clients in strategic technology decisions.

📋 Description

• Facilitate communication and coordination between Sales Reps on monitoring orders, updates, and status. • Assist Sales Reps on creating quotes for clients, requesting quotes from vendors, and placing orders. • Monitor, troubleshoot, modify, and notify concerned departments of any problems that impede an order's prompt processing. • Liaise with vendors, sales reps, management, and purchasing teams about order issues and stock availability. • Collate and generate daily summary of sales and backorder reports for Sales Management and Directors. • Ensure compliance with company policies, procedures, and regulatory requirements related to sales operations. • Identify opportunities for process improvements and efficiency gains within the sales organization.

🎯 Requirements

• 3 - 5 years of experience in sales support, customer service, or a related field. • Impeccable verbal and written English skills. • Must have a quiet, dedicated home office space. • Reliable, high speed internet connection. • Strong customer-centric mindset. • Proficiency in Microsoft Office Apps (Word, Excel, PowerPoint). • Keen attention to detail. • Exceptional self-motivation with the ability to manage and prioritize multiple projects. • Ability to collaborate effectively with cross-functional teams.

🏖️ Benefits

• Brand New Work from Home Equipment (laptop, desktop monitor, headset) • Mandatory government benefits + 13th month pay. • HMO (medical & dental) + 1 dependent • 15 days of paid time off (PTO) each year (to be used as vacation or sick time) in addition to our standard US holiday calendar. • Birthday Leave • Year-End Bonus