Senior Benefits Analyst

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Safeguard Global

1001 - 5000 employees

💼 Consulting

📦 Logistics

✈️ Travel

💰 Venture Round on 2019-05

Consulting • Logistics • Travel

Safeguard Global is a company that provides services and solutions to aid businesses in expanding and managing their workforce internationally. They specialize in global payroll, workforce solutions, and providing compliance expertise to ensure businesses adhere to different regulatory requirements around the world. Their goal is to help businesses operate globally with ease, offering support in navigating complex international employment issues.

📋 Description

• Support and resolve client inquiries and actively work with clients to ensure their needs are being met in a timely manner • Participates in identifying, implementing and supporting process improvement opportunities • Responsible for supporting and maintaining benefit processes and related documentation • Manage assigned client base ensure key metrics and SLAs are adhered to while offering a consultative, knowledgeable service • Maintain timely and effective KPI and business reporting using meaningful output that provides an analytical view to stakeholders • Assist and support benefits projects using effective analytical skills to improve benefits offerings in line with business goals & financial objectives • Analyse and evaluate clients' needs based on history to determine where opportunities may exist to offer the best benefit options for their situation • Collaborate with Benefits consultants, HR teams and external partners to streamline our approach to the management of benefits • Maintain working knowledge of in country regulations to keep up to date on compliance and legislative changes related to benefits • Maintain and update processes and related documentation • Communicate complex information to educate clients’ employees on their benefit options and exclusions • Assist with routine and periodic process audits • Participate in client meetings to understand requirements; communications and working with vendors as needed

🎯 Requirements

• 2-5 years of experience in benefits administration • Sound knowledge benefits processing • Flexibility to support either APAC or EMEA shifts • Exceptional communication skills can communicate complex concepts clearly and concisely to diverse audiences • Ability to work collaboratively with colleagues, leadership and others to create a result driven, team-oriented environment • Multi-language skills a plus • Good Microsoft Office skills • Bachelor's Degree relative to support or other relevant qualifications desirable but not essential • Ability to manage multiple priorities, adhere to deadlines and prioritize key activities and deliverables.

🏖️ Benefits

• Bonding Leave: Enjoy paid leave to bond with your new family member. • 2 Charitable Days: Contribute to causes you believe in. • Reward & Recognition Program: Be rewarded for your success and championing our values. • Corporate bonus/SIP: All Guardians are eligible for our annual bonus scheme or sales incentive plan.

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