Director of Operations

🕒 April 24

🏛️ District of Columbia, Maryland, +1 more states – Remote

🏛️ District of Columbia – Remote 🦀 Maryland – Remote ⚔️ Virginia – Remote

💵 $164k - $261.5k / year

⏰ Full Time

🔴 Lead

🏆 Customer Success

🦅 H1B Visa Sponsor

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Salesforce

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1999

☁️ SaaS

🤝 B2B

🤖 Artificial Intelligence

SaaS • B2B • Artificial Intelligence

Salesforce is a leading cloud-based software company that provides a comprehensive customer relationship management (CRM) platform. The platform connects all company data and teams on an integrated, AI-driven system to improve sales, customer service, and marketing efforts. Salesforce offers scalable solutions for businesses of all sizes, including small and medium enterprises, and provides industry-specific solutions to modernize operations, save time, and reduce costs. Salesforce also offers educational resources through Trailhead and a wide selection of apps on AppExchange to extend its CRM capabilities.

📋 Description

• Act as the primary liaison and coordinator across cross-functional projects • Develop detailed program plans, including scope, schedule, and budget, • Proactively identify, analyze, and mitigate complex cross-program risks • Manage rhythm of business, executive communications, and key global initiatives • Develop and present status reports, risk assessments, and technical recommendations to senior stakeholders • Provides leadership, support, and guidance to the team

🎯 Requirements

• 10+ years of experience managing complex project implementations or leading successful Agile development teams. • 5+ years in a significant people leadership role directly managing and mentoring high-performing teams • Exceptional collaboration, communication, and presentation skills, both written and verbal • Proven track record of stakeholder engagement and executive-level communication • Strong critical thinking and analytical skills; ability to drive process improvements • Agility and comfort with ambiguity in a fast-paced environment • Foundation in the Salesforce platform, ideally backed by Salesforce certifications

🏖️ Benefits

• time off programs • medical, dental, vision • mental health support • paid parental leave • life and disability insurance • 401(k) • employee stock purchasing program