Enterprise Architect

🔥 12 hours ago

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Logo of Salesforce

Salesforce

10,000+ employees

Founded 1999

☁️ SaaS

🤝 B2B

🤖 Artificial Intelligence

SaaS • B2B • Artificial Intelligence

Salesforce is a leading cloud-based software company that provides a comprehensive customer relationship management (CRM) platform. The platform connects all company data and teams on an integrated, AI-driven system to improve sales, customer service, and marketing efforts. Salesforce offers scalable solutions for businesses of all sizes, including small and medium enterprises, and provides industry-specific solutions to modernize operations, save time, and reduce costs. Salesforce also offers educational resources through Trailhead and a wide selection of apps on AppExchange to extend its CRM capabilities.

📋 Description

• Define and lead enterprise solution architecture strategy for Salesforce's most strategic and complex customer engagements. • Architect end-to-end Agentic Enterprise solutions leveraging Agentforce, Data Cloud, and the broader Salesforce Platform. • Design enterprise AI interoperability and scalable architectures across Salesforce and third-party ecosystems. • Develop thought leadership on enterprise architecture, AI governance, security, compliance, and responsible AI. • Create reusable architecture frameworks, reference architectures, best practices, and implementation patterns used across Solution Engineering. • Lead executive architecture workshops, technical discovery sessions, architecture reviews, and strategic solution design engagements. • Translate complex business challenges into scalable enterprise solution architectures and transformation roadmaps. • Build compelling solution proposals that balance immediate business value with long-term architectural strategy. • Partner with executive stakeholders to shape technical strategy before active sales cycles begin. • Design solutions focused on customer adoption, consumption, business outcomes, and long-term success. • Provide architectural governance and implementation guidance for Salesforce Professional Services and partner organizations. • Collaborate across Solution Engineering, Product Management, Engineering, Customer Success, Professional Services, and the partner ecosystem. • Influence Salesforce product strategy, architecture standards, and technical best practices. • Establish architectural governance and technical handoff standards that ensure solution integrity throughout the customer lifecycle. • Contribute to AI Centers of Excellence, innovation initiatives, and technical strategy programs. • Publish thought leadership on enterprise architecture, AI transformation, Agentforce, Data Cloud, and Salesforce platform strategy. • Lead architecture enablement programs, architecture forums, and technical education initiatives. • Mentor Solution Architects and Solution Engineers while establishing standards for architectural excellence. • Represent Salesforce at executive briefings, conferences, customer events, and industry forums. • Achieve annual business objectives and strategic customer engagement goals. • Maintain accurate architectural documentation and customer engagement records. • Continuously expand expertise across Salesforce technologies, AI capabilities, enterprise architecture, and emerging technologies.

🎯 Requirements

• Bachelor's degree in Computer Science, Software Engineering, Management Information Systems (MIS), or a related technical discipline • Minimum of 4 years of professional experience in Solution Engineering, Solution Architecture, Enterprise Architecture, Technical Consulting, Software Engineering, or another customer-facing technical role • Extensive experience designing enterprise solutions for complex business and technology environments • Deep expertise across multiple Salesforce platform capabilities, including Agentforce, Data Cloud, Sales Cloud, Service Cloud, Marketing Cloud, Commerce Cloud, MuleSoft, Slack, Tableau, Platform technologies, and AI capabilities • Experience designing scalable enterprise solutions across public cloud platforms such as AWS, Microsoft Azure, or Google Cloud • Knowledge of enterprise applications, relational databases, ERP technologies, APIs, integration patterns, middleware, event-driven architectures, and modern enterprise application design • Strong understanding of enterprise AI architecture, autonomous agents, AI governance, security, compliance, and responsible AI • Knowledge of enterprise data architecture, Master Data Management, analytics, data governance, and AI-ready data strategies • Strong oral, written, presentation, collaboration, and interpersonal communication skills • Demonstrated ability to communicate complex technical concepts to executive and technical audiences • Ability to work collaboratively across cross-functional teams to solve complex technical problems in diverse and dynamic organizational environments • Experience influencing executive stakeholders, including CIOs, CTOs, business executives, and enterprise architects • Demonstrated organizational impact through reusable architecture assets, frameworks, standards, or thought leadership adopted beyond an immediate team.

🏖️ Benefits

• time off programs • medical • dental • vision • mental health support • paid parental leave • life and disability insurance • 401(k) • employee stock purchasing program

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