Senior Manager/Director, Services Sales Solutions – Public Sector

🕒 May 23

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Logo of Salesforce

Salesforce

10,000+ employees

Founded 1999

☁️ SaaS

🤝 B2B

🤖 Artificial Intelligence

SaaS • B2B • Artificial Intelligence

Salesforce is a leading cloud-based software company that provides a comprehensive customer relationship management (CRM) platform. The platform connects all company data and teams on an integrated, AI-driven system to improve sales, customer service, and marketing efforts. Salesforce offers scalable solutions for businesses of all sizes, including small and medium enterprises, and provides industry-specific solutions to modernize operations, save time, and reduce costs. Salesforce also offers educational resources through Trailhead and a wide selection of apps on AppExchange to extend its CRM capabilities.

📋 Description

• Act as a trusted advisor to executive-level customers, developing narratives that articulate the execution plan and timeline of the transformation program • Prescriptively shape large, complex, and transformational engagements • Ensure business value is defined and realized by translating executive-level customer objectives into clear, executable implementation plans • Conduct and execute strategic Phase 0 engagements for critical opportunities and complex or at-risk accounts • Partner closely with Account Partners to structure the deal’s financial strategy and implementation roadmap • Build scalable, reusable assets for pre-sales tools, methodologies, and customer stories • Contribute to high client satisfaction by ensuring solutions are set up for delivery success • Define customer objectives, mitigate delivery risks, and apply a disciplined Go/No-Go process • Integrate AI-powered tools to scale velocity and quality

🎯 Requirements

• 10+ years’ experience delivering enterprise-level consulting services • 7+ years focused on the Salesforce platform • 7+ years of deep enterprise-level project or program experience (SaaS preferred) • Demonstrable experience leading the end-to-end discovery, solutioning, estimating, and SOW-creation process for multi-cloud, transformational programs • Active involvement in supporting the sale of professional services, including leading proposal development and presenting to C-level executives • Deep demonstrated technical and/or functional proficiency in the Salesforce platform and its solutions • Salesforce Platform Administrator, Salesforce Sales Cloud Consultant, Agentforce Specialist, and Salesforce Service Cloud certifications are strongly preferred • Extremely strong written and verbal communication skills • Demonstrated ability to influence a group audience, facilitate complex solutioning workshops, and lead executive-level discussions regarding roadmap and scope • Excellent analytical, problem-solving, and conflict-resolution skills • A delivery-informed mindset with a deep understanding of cloud-based technologies • Proficiency in deal architecture and pricing levers • Proven ability to lead and mentor cross-functional teams and individuals • Ability to travel as required

🏖️ Benefits

• Health insurance • 401(k) matching • Flexible work hours • Paid time off • Remote work options

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