Order Management Specialist

🔥 12 hours ago

🇲🇽 Mexico – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

Where this job comes from

Posted on Samsara's careers page ↗Samsara's careers page, not through a job board

First seen by Remote Rocketship 12 hours ago

Still open on Samsara's site. Checked 2 hours ago.

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Logo of Samsara

Samsara

1001 - 5000 employees

Founded 2015

📦 Logistics

🏗️ Construction

🏥 Healthcare

💰 Seed Round on 2014-08

Logistics • Construction • Healthcare

Samsara is a technology company that provides a comprehensive operations platform aimed at improving the efficiency, safety, and sustainability of organizations. Their solutions include video-based safety, vehicle telematics, equipment monitoring, workforce applications, and site visibility. Samsara serves a wide range of industries, including transportation, logistics, construction, and government. The platform connects people, systems, and data, enabling organizations to make faster, data-informed decisions. Samsara's Connected Operations technology helps complex organizations operate more effectively by offering real-time GPS, proactive alerts, compliance training, and asset tracking.

📋 Description

• Review customer orders prior to shipping, ensuring products, pricing, and terms are accurate, complete, and compliant with company policy • Reconcile customer order information against the internal system of record • Coordinate with Sales, Sales Ops, and Deal Desk to resolve order discrepancies • Respond to Sales inquiries regarding opportunity status and the opportunity closure process • Collaborate with global peers to identify solutions for common order issues and drive global process consistency • Support implementation of improvements to Samsara’s systems and tools to streamline order review • Collaborate with Sales Ops, Order to Cash, and Business Technology on company projects • Support generation and ongoing maintenance of reporting dashboards tracking order volume and activity • Champion and embed Samsara’s cultural principles as the company scales globally

🎯 Requirements

• 2+ years of professional work experience • Professional-level written and verbal fluency in English • Excellent attention to detail with an emphasis on accuracy and timeliness • Ability to work independently and as part of a larger team • Ability to multitask, adapt, and manage time effectively in a fast-paced environment • Strong interpersonal and communication skills • Continuous improvement mindset and openness to feedback • Ability to prioritize and manage multiple responsibilities simultaneously • Ability to work during Pacific time zone business hours • Ability to work extended hours during month and quarter end • Bachelor’s degree in Business, Finance, or a related field is ideal • Proficiency with CRM and CPQ platform; Salesforce preferred • Experience in a contract specialist, order management, and/or related Finance role, preferably in a SaaS or technology company • Appreciation for leveraging data to instigate meaningful business process change • Aptitude for building and maintaining strong relationships with key stakeholders and peers

🏖️ Benefits

• Performance-based bonus/variable pay • Equity for eligible roles • Flexible, employee-led remote model • Professional development stipend • Comprehensive health plans • Parental leave plans • Flexible working model • Remote work support • Offices available for employees who prefer to work in-person • Equal opportunity employment • Reasonable accommodations throughout the recruiting process

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