Senior QA Analyst - Deal Support

🕒 April 21

Apply Now

Find Similar Remote Jobs

Receive Emails For Remote Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Samsara

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2015

🏢 Enterprise

🚗 Transport

🔐 Security

💰 Seed Round on 2014-08

Enterprise • Transport • Security

Samsara is a technology company that provides a comprehensive operations platform aimed at improving the efficiency, safety, and sustainability of organizations. Their solutions include video-based safety, vehicle telematics, equipment monitoring, workforce applications, and site visibility. Samsara serves a wide range of industries, including transportation, logistics, construction, and government. The platform connects people, systems, and data, enabling organizations to make faster, data-informed decisions. Samsara's Connected Operations technology helps complex organizations operate more effectively by offering real-time GPS, proactive alerts, compliance training, and asset tracking.

📋 Description

• Observe and audit deal-related interactions and workflows across various internal systems to assess performance, adherence to policy, and identify trends • Utilize best practices and a standardized rubric to ensure the highest standards of accuracy and service are being delivered • Leverage Excel, Google Sheets, and similar tools to analyze quality data, track metrics, and derive actionable insights • Support the Deal Support Quality Program through targeted auditing and leading investigative projects • Work collaboratively with cross-functional partners in Sales, Sales Operations, and Systems teams to improve processes • Champion and embed Samsara’s cultural principles as we scale globally and across new offices

🎯 Requirements

• 3-5 years of experience in a quality assurance, process improvement, or operations role, with at least 2 years directly focused on executing quality programs • Demonstrated experience in designing and using quality assurance rubrics or scorecards to perform audits and provide structured feedback • Strong analytical skills with proficiency in root cause analysis, identifying error trends, and using data to tell a story about process performance • Excellent written and verbal communication skills, with an ability to deliver constructive feedback and present findings clearly to stakeholders • A meticulous attention to detail and a passion for continuous process improvement • Ability to work independently in a dynamic and fast-paced environment • Experience leveraging AI tools to automate quality workflows or analyze large datasets.

🏖️ Benefits

• Flexible, employee-led remote model • Professional development stipend • Comprehensive health and parental leave plans