Senior QA Analyst – Deal Support

🕒 April 21

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Logo of Samsara

Samsara

1001 - 5000 employees

Founded 2015

🏢 Enterprise

🚗 Transport

🔐 Security

💰 Seed Round on 2014-08

Enterprise • Transport • Security

Samsara is a technology company that provides a comprehensive operations platform aimed at improving the efficiency, safety, and sustainability of organizations. Their solutions include video-based safety, vehicle telematics, equipment monitoring, workforce applications, and site visibility. Samsara serves a wide range of industries, including transportation, logistics, construction, and government. The platform connects people, systems, and data, enabling organizations to make faster, data-informed decisions. Samsara's Connected Operations technology helps complex organizations operate more effectively by offering real-time GPS, proactive alerts, compliance training, and asset tracking.

📋 Description

• Observe and audit deal-related interactions and workflows • Utilize best practices and a standardized rubric to ensure accuracy and service quality • Leverage Excel and similar tools to analyze quality data and track metrics • Support the Deal Support Quality Program through targeted auditing

🎯 Requirements

• 3-5 years of experience in a quality assurance, process improvement, or operations role • Demonstrated experience in designing and using quality assurance rubrics or scorecards to perform audits • Strong analytical skills with proficiency in root cause analysis • Excellent written and verbal communication skills • A meticulous attention to detail and a passion for continuous process improvement • Experience leveraging AI tools to automate quality workflows

🏖️ Benefits

• Flexible working model • Professional development stipend • Comprehensive health and parental leave plans

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