Field Service Technician, Lab Weighing, Lab Water

🕒 September 8

đŸ‡«đŸ‡· France – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 Field Service Engineer

đŸ—ŁïžđŸ‡«đŸ‡· French Required

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Logo of Sartorius

Sartorius

10,000+ employees

🏭 Manufacturing

đŸ’Œ Consulting

📩 Logistics

Manufacturing ‱ Consulting ‱ Logistics

Sartorius is a leading international partner of life sciences research and biopharmaceutical manufacturing. The company focuses on simplifying progress from drug discovery to manufacturing, thereby improving access to better medicine. Sartorius provides innovative laboratory instruments and consumables through its Lab Products & Services division for research and quality control in pharmaceutical and biopharmaceutical companies, as well as academic research institutes. Its Bioprocess Solutions division offers a broad product portfolio centered on single-use solutions, aiding customers in the safe and efficient manufacturing of biotech medications, vaccines, and cell and gene therapies. Headquartered in Göttingen, Germany, Sartorius operates globally with around 60 production and sales sites and employs approximately 14,600 people.

📋 Description

‱ Carry out equipment commissioning and qualification ‱ Schedule appointments with customers and ensure the feasibility of the required operations ‱ Perform troubleshooting and maintenance visits ‱ Assist customers by phone and determine the spare parts and tools required ‱ Plan service interventions based on customer urgency and location ‱ Record the schedule in the shared planning calendar ‱ With the support of the Team Leader, ensure that renewal quotations are prepared on time and that services are delivered on the anniversary date ‱ Promote service offerings and relay requests for new contracts or extensions ‱ Promote Sartorius and provide the Sales team with information regarding potential sales of Sartorius products ‱ Travel to customer sites to perform metrology and/or maintenance services

🎯 Requirements

‱ Previous field service experience and experience maintaining/qualifying laboratory equipment preferred ‱ Two-year post-secondary diploma in Chemistry, Biochemistry, Bioanalysis and Quality Control, Physical Measurements, or Maintenance of Laboratory Instrumentation ‱ Written English proficiency, primarily for reading ‱ Proficiency with office software (Excel, Word, PowerPoint, Outlook) ‱ This role requires a demonstrated motivation for customer contact and field service work ‱ A high degree of autonomy is required for this position

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