SOC Analyst

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Logo of Satellite Office

Satellite Office

1001 - 5000 employees

Founded 2013

📦 Logistics

📣 Marketing

✈️ Travel

Logistics • Marketing • Travel

Satellite Office is a Philippines-based employer and workspace services company that connects Filipino professionals with global clients. It offers premium, technologically equipped office locations across Metro Manila and Cebu and places employees in roles supporting major international brands. The company emphasizes employee engagement, continuous learning and development, competitive compensation and benefits, and a people-focused culture recognized by Great Place to Work®.

📋 Description

• Respond, mitigate, and/or remediate security-related events or incidents sourced from iVenture’s security platforms • Work with customers by phone or in person to explain security events/incidents and pursue mitigation or remediation • Onboard clients into iVenture security platforms and maintain full organizational coverage • Participate in ad-hoc security events and incidents, including pager rotations • Perform vulnerability remediation and assess and communicate organizational impact • Develop competency in iVenture security platforms and serve as backup subject-matter expert • Provide feedback on position and process enhancements • Perform recurring security platform health checks • Assist Managed Teams with security assessments • Follow internal and client-facing change-management procedures • Collaborate with development and automation teams to improve security-tool installation, monitoring, and reporting • Conduct security research alongside Managed Services Teams • Monitor emerging security trends and best practices • Review vendor security bulletins and promote mitigation/remediation awareness • Participate in incident-response tabletop exercises and the internal Incident Response Team • Review reports and escalate findings for correction • Attend professional and technical training and share learning points • Produce, maintain, and update technical and training documentation • Perform other duties requested by the Chief Information Security Officer

🎯 Requirements

• Bachelor’s Degree in a business-related field preferred, or equivalent experience • At least 3 years of IT Support experience • CompTIA Security+ preferred • Experience with networking topologies and strong understanding of intermediate networking concepts • Strong analytical and problem-solving skills • Detail-oriented • Ability to work well under pressure • Excellent communication skills for collaboration with team members and management • High standards of accuracy and quality • Ability to handle multiple simultaneous projects/tasks in a fast-paced environment • Ability to provide clear, direct, authoritative direction to others • Ability to work a night shift aligned with US time • Ability to work a shifting schedule

🏖️ Benefits

• Learning opportunities, mentoring, and support • Team-building experiences and company-wide celebrations • Wellness programs • Continuous learning and development • World-class office spaces • Opportunity to work directly with international clients and global brands

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