National Account Manager

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SavATree

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1985

👥 B2C

🤝 B2B

🏛️ Government

B2C • B2B • Government

SavATree is a licensed and accredited tree, shrub and lawn care company that provides residential, commercial, and municipal landscape stewardship and maintenance. The company offers services including tree pruning, cabling and bracing, removal, stump grinding, fertilization, disease and pest treatments (including organic options), lawn care (aeration, seeding, fertilization), irrigation service, deer deterrent programs, tick and insect control, holiday lighting, emergency storm response, and professional consulting from ISA-certified arborists for risk assessments, appraisals, and urban-forest planning. SavATree emphasizes science-based diagnosis, environmental stewardship, and personalized service across local branches.

📋 Description

• Client Relationship Management • Serve as the primary point of contact for national account stakeholders, from local site managers to corporate teams • Investigate and resolve client concerns by partnering with local branches to understand root causes and coordinate solutions • Provide regular client updates (weekly and monthly summaries) covering completed work, production, and upcoming services • Lead quarterly and biannual business reviews — owning the agenda and preparation, with the Business Developer and Head of Business Development participating • Identify opportunities for account growth and partner with the Business Developer to pursue them • Cross-Functional Coordination • Align internal SavATree stakeholders — RVPs, DMs, Branch Managers, commercial arborists, commercial pod, and commercial teams — on client expectations and outcomes • Coordinate site walks, mapping (Tree Plotter), and proposal development with local teams • Support scheduling of sold work with attention to timing and route efficiency across General Tree Care, Plant Health Care, Arbor Patrol, and Lawn services • Keep schedules current and proactively flag conflicts or gaps across the SavATree network • Operations & Compliance • Ensure work orders, proposals, and invoices are submitted, tracked, and closed properly • Manage application timing, DSI, and reporting processes • Process work requisitions and reports that will be added through client portals (Service Channel, Workday, FM, and others) via Commercial Pod Group. • Upload Arbor Patrol and work progress reports accurately and on time • Own and manage POs and incoming service requests through various systems

🎯 Requirements

• Working knowledge of SavATree's services — familiarity with General Tree Care, Plant Health Care, and Lawn services • Proven experience managing client relationships, ideally with commercial or multi-site accounts • Strong cross-functional skills — comfortable working with field teams, regional leadership, and corporate stakeholders to get to the truth of a situation and drive resolution • Clear, confident communication, written and verbal — you'll represent SavATree to major national clients every day • Sound judgment in tough conversations — you know when to push, when to listen, and how to deliver difficult messages tactfully • Exceptional organization — you manage complexity across multiple accounts without losing the details • Systems fluency — comfortable working across platforms like Service Channel, Workday, FM, and our internal CRM • Follow-through. Every time. Your reliability is what keeps both sides of the relationship confident and informed.