Sales Engineer

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🔥 3 hours ago

🏄 California, New York – Remote

🏄 California – Remote 🗽 New York – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💸 Sales Engineer

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Scaled Cognition

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2023

🤖 Artificial Intelligence

🏢 Enterprise

☁️ SaaS

Artificial Intelligence • Enterprise • SaaS

Scaled Cognition is an enterprise AI company that builds "Super-Reliable Intelligence" for customer service (CX). Its flagship offering, APT, is described as a frontier model and platform that eliminates hallucinations, enforces policies and business logic, and delivers deterministic, verifiable responses for customer-facing AI agents. APT is accessible via a stateless RESTful API and supports no-code, low-code, and SDK integrations, and can run in a customer VPC or on-premises — positioning the product as a platform for enterprises to deploy trustworthy, policy-compliant conversational AI. The company emphasizes governance, reliability, and enterprise-grade deployment and is backed by investors including Khosla Ventures.

📋 Description

• Serve as the technical expert across the sales cycle — leading technical discovery, scoping solutions, and answering the hard questions about architecture, security, reliability, and integration. • Design and deliver tailored demonstrations of APT and our platform; build agents that prove out a customer’s real CX scenarios using GenAPI™ simulation and our authoring and evaluation tools. • Architect production-grade solutions that integrate APT into complex enterprise ecosystems through our stateless RESTful API, deployed in the customer’s VPC or public cloud. • Partner between Account Managers and Forward Deployed Engineers (FDE) to discover, qualify, and shape opportunities into deployments with clear, measurable ROI. • Translate customer needs into sharp product and engineering feedback, helping Research and Product close the gap between what general models do and what enterprises need. • Communicate complex technical concepts clearly to every audience in the room, from C-suite economic buyers to hands-on engineering teams. • Help build the solutions engineering function — the demos, frameworks, and technical playbooks that scale with us.

🎯 Requirements

• 4+ years in sales engineering, solutions engineering, or customer-facing technical sales, supporting enterprise deals. • A track record of building and delivering technical demonstrations and leading technical discovery with enterprise customers. • The ability to connect a prospect’s specific business problems to a technical solution and explain it to both technical and non-technical audiences. • Hands-on technical proficiency — comfortable with APIs and integrations, and with at least one scripting language such as Python. • Experience building relationships with senior stakeholders, including executives and technical leaders. • Bachelor’s degree or above, ideally in Computer Science or a related field, or equivalent professional experience. • Experience with function-calling LLMs, structured instructions, or agentic frameworks. • Bonus: Experience in the customer experience (CX), contact center, or BPO space. • Bonus: Experience as an early technical sales hire at a high-growth AI or enterprise software company.

🏖️ Benefits

• Health insurance • Flexible work arrangements • Professional development opportunities