ScaleSource
Recruitment • HR Tech • B2B
ScaleSource is a remote staffing and hiring platform that connects U. S. employers with vetted international, timezone-aligned professionals for long-term roles. The company focuses on dedicated, reliable team members (not freelancers or temps), offering candidate sourcing, vetting, and payroll/administrative support to simplify hiring and reduce costs. ScaleSource positions itself as a B2B solution for businesses seeking scalable, remote talent and ongoing team growth.
Virtual Assistant
Job not on LinkedIn
October 13
ScaleSource
Recruitment • HR Tech • B2B
ScaleSource is a remote staffing and hiring platform that connects U. S. employers with vetted international, timezone-aligned professionals for long-term roles. The company focuses on dedicated, reliable team members (not freelancers or temps), offering candidate sourcing, vetting, and payroll/administrative support to simplify hiring and reduce costs. ScaleSource positions itself as a B2B solution for businesses seeking scalable, remote talent and ongoing team growth.
📋 Description
• Answer inbound calls and respond to customer inquiries. • Schedule and confirm in-home consultations and installation appointments. • Maintain ongoing communication with customers throughout the order and delivery process. • Follow up with customers after installation to ensure satisfaction and request Google Reviews. • Track orders with suppliers and confirm delivery dates. • Communicate updates with the installation team and customers. • Keep accurate records in CRM and scheduling systems. • Manage and create content for Facebook and Instagram. • Post regularly, engage with followers, and respond to comments/messages. • Support email campaigns by adding new contacts and managing lists. • Conduct outbound calls to Realtors, contractors, designers, and new homeowners. • Research and generate targeted call lists for outreach. • Build and maintain a pipeline of leads for sales opportunities.
🎯 Requirements
• Previous experience as a Virtual Assistant, Customer Service Representative, or Marketing Assistant. • Strong communication skills (verbal and written). • Proficient with CRM systems, scheduling software, and social media platforms. • Familiarity with email marketing platforms (Mailchimp, Constant Contact, or similar). • Highly organized, detail-oriented, and comfortable managing multiple tasks. • Outbound calling or lead generation experience is a plus. • Advanced English (C1/C2)
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