Scality
Enterprise • Artificial Intelligence • SaaS
Scality is a leading company in enterprise object storage solutions, providing highly flexible and performant storage infrastructure for global enterprises, government, public sector, healthcare, cloud service providers, and media and entertainment industries. Known for its products RING and ARTESCA, Scality supports use cases such as backup, cloud infrastructure, ransomware protection, data archiving, big data analytics, and AI data lakes. Their solutions emphasize extreme performance, limitless scalability, and cyber resilience, trusted by over 500 data-driven organizations worldwide. Scality partners with leading backup and data analytics applications like Veeam, Commvault, and Splunk, ensuring broad integration and robust data management solutions.
Customer Success Account Manager
2 days ago
🗣️🇫🇷 French Required
Scality
Enterprise • Artificial Intelligence • SaaS
Scality is a leading company in enterprise object storage solutions, providing highly flexible and performant storage infrastructure for global enterprises, government, public sector, healthcare, cloud service providers, and media and entertainment industries. Known for its products RING and ARTESCA, Scality supports use cases such as backup, cloud infrastructure, ransomware protection, data archiving, big data analytics, and AI data lakes. Their solutions emphasize extreme performance, limitless scalability, and cyber resilience, trusted by over 500 data-driven organizations worldwide. Scality partners with leading backup and data analytics applications like Veeam, Commvault, and Splunk, ensuring broad integration and robust data management solutions.
📋 Description
• Responsible for managing a group of mid-size enterprise customers, ensuring strong retention and expansion outcomes. • Ensure that every customer renews on time and explores opportunities to further expand Scality’s footprint. • Work closely with Sales, Customer Success, Channel managers and channel partners to identify and mitigate risks, uncover growth opportunities, and deliver a positive customer experience throughout the lifecycle. • Cover the commercial and sales aspects of product adoption and retention, while Customer Success focuses on technical success.
🎯 Requirements
• Fluent French and English • Experience in renewals, account management, or customer lifecycle roles (software/SaaS preferred) • Ability to identify growth opportunities and translate customer needs into expansion deals. • Strong negotiation, communication and cross-functional collaboration skills. • Strong understanding of channel-led GTM models and co-selling dynamics. • High activity orientation: strong outbound discipline, follow-up rigor, and persistence. • Data-driven, organized, and proficient in using CRM tools for tracking and forecasting.
🏖️ Benefits
• company supported programs such as, sports and wellness programs • social responsibility programs • generous benefits packages
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