Manager, Key Accounts

🕒 May 8

🐊 Florida – Remote

🐊 Florida – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

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Scenic - Luxury Cruises & Tours

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 1986

🚗 Transport

🧘 Wellness

🛍️ eCommerce

Transport • Wellness • eCommerce

Scenic is a company that offers ultra-luxury cruises and tours, providing deluxe travel experiences across ocean, river, and land destinations worldwide. Known for their all-inclusive voyages, Scenic caters to those seeking the utmost comfort and enrichment during their travels, featuring ultra-luxury suites, fine dining, and a host of excursions and cultural experiences. Their cruise destinations span from Europe and Antarctica to the Americas and Asia, emphasizing unique, high-end adventures with options for helicopter and submarine rides. Scenic also offers handcrafted land journeys, focusing on immersive, culturally enriched travel experiences in places like Canada, Australia, and Asia.

📋 Description

• Reporting to the Senior Director of Key & National Accounts, the Key Accounts Manager will manage the headquarter relationships, strategy and performance of a defined portfolio of key account agencies and consortia. • Own and deliver sales performance for assigned key accounts and consortia • Develop and execute strategic account plans to deliver passenger and revenue targets • Identify opportunities for growth through successful data analysis and thorough understanding of partner business models and capabilities • Serve as primary relationship owner for assigned accounts, acting as the senior point of contact • Conduct regular business reviews, strategy sessions, and performance tracking • Participate in agency events including national conferences, top producer events, luxury and river specific events, familiarization sailings and inaugurals, amongst others. • Develop and manage co-op marketing plans collaboratively with key accounts and internal leadership • Oversee execution of campaigns, events, and promotions tied to measurable results • Partner cross-functionally to align sales, marketing, and commercial execution • Work effectively within designated budgets, ensuring alignment to ROI and commercial priorities

🎯 Requirements

• Bachelor's Degree (Business, Marketing or Communications preferred) or any equivalent combination of relevant education and work experience. • Minimum of 3+ years of B2B sales experience • 5+ years of cruise industry sales experience, preferred • Strong understanding of the trade sales channels within the hospitality industry • Strong organizational skills and ability to manage and prioritize multiple projects based on business-critical needs. • Excellent presentation & persuasion skills (in-person and virtual) • Aptitude for problem-solving and strong critical thinking skills. • Proven success in a fast-paced environment • Ability to clearly communicate and present information to stakeholders at all levels of the business, both internally and externally. • Expertise in building presentation decks and data visualization tools • Comprehensive knowledge of Microsoft Excel and PowerPoint

🏖️ Benefits

• Generous vacation and paid time off policy • Medical/dental/vision insurance • 401k (match) • Dental insurance • Healthcare spending or reimbursement accounts such as HSAs or FSAs • Retirement benefits or accounts • Commuting/travel assistance • Employee discounts