Account Manager

Job not on LinkedIn

November 7

🤠 Texas – Remote

Although this job is listed in Texas, this company may be open to hiring remote in other states.

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

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Schumacher Electric Corporation

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Hardware • Transport • Energy

Schumacher Electric Corporation is a leading provider of power conversion products for various applications, including automotive battery maintenance, EV charging, and recreational activities. With over 75 years of experience, Schumacher offers a wide range of products such as battery chargers, jump starters, and power converters, catering to both professional mechanics and everyday consumers. Their flagship DSR ProSeries is designed for heavy-duty use in automotive settings. Schumacher Electric is committed to providing innovative solutions that power vehicles and support adventurers in all seasons, making it a trusted brand for battery-related products.

1001 - 5000 employees

Founded 1947

🔧 Hardware

🚗 Transport

⚡ Energy

📋 Description

• The Account Manager is responsible for building and maintaining strong relationships with existing clients and driving revenue growth through upselling, cross-selling, and customer retention strategies. • This position involves managing a portfolio of accounts and serving as the primary point of contact for clients. • The Account Manager collaborates with the sales team, customer support, and other departments to ensure customer satisfaction and achieve sales targets. • Manage a portfolio of Lowes, Home Depot, & Menards accounts, nurturing relationships and acting as the main point of contact for all customer-related matters. • Build and maintain strong, long-lasting customer relationships through regular communication and customer visits. • Understand the unique needs and requirements of each client, providing tailored solutions to meet their objectives. • Achieve sales targets and revenue growth goals by upselling, cross-selling, and renewing contracts with existing clients. • Identify opportunities to expand business within existing accounts and collaborate with the sales team to pursue new business opportunities. • Conduct regular account reviews and business updates with clients to ensure their satisfaction and address any concerns or issues. • Collaborate with customer support and technical teams to ensure timely and effective resolution of customer inquiries and problems. • Provide product knowledge and demonstrations to clients, showcasing the value of the company's products or services. • Stay informed about industry trends, market developments, and competitor activities to identify opportunities for growth and differentiation. • Prepare and deliver sales presentations, proposals, and contracts to clients. • Monitor and report on sales performance metrics and key account metrics to management. • Maintain accurate and up-to-date records of customer interactions and sales activities in the CRM system. • Collaborate with marketing teams to develop and execute customer-specific marketing initiatives. • Attend industry events, conferences, and trade shows to network with potential clients and represent the company. • Provide feedback to the sales and product development teams to enhance product offerings and meet customer needs. • Perform responsibilities in a manner consistent with Schumacher’s purpose, core values and strategic anchors.

🎯 Requirements

• Strong communication and interpersonal skills, with the ability to build rapport and maintain long-term relationships with clients. • Customer-focused approach, with the ability to understand and address customer needs effectively. • Excellent negotiation and persuasion skills, with the ability to close deals and upsell existing clients. • Strong business acumen, with the ability to understand clients' industries and business objectives. • Ability to work independently and as part of a team, collaborating with cross-functional teams to deliver customer success. • Familiarity with CRM software and sales tools to manage customer interactions and track sales activities. • Results-oriented mindset with a proactive approach to achieving sales goals. • Adaptability and resilience in a fast-paced sales environment. • Willingness to travel to client meetings and industry events as required. • Education: bachelor’s degree in business, marketing, or a related field. • Experience: 5+ years’ proven experience in sales and account management, with a track record of achieving sales targets and customer retention within the home improvement industry.

🏖️ Benefits

• Regular attendance is an essential function of the job • Other duties as assigned