Technical Coordinator, RSPO

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SCS Global Services

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 1984

📋 Compliance

🌍 Social Impact

☁️ SaaS

Compliance • Social Impact • SaaS

SCS Global Services is a global leader in third-party certification, validation, and verification services with a strong focus on sustainability. The company provides a comprehensive range of certification services for various industries, including apparel and textiles, climate change, corporate sustainability, food safety, green building, and sustainable forestry. They offer certifications for organic products, recycled content, carbon neutrality, and sustainable supply chains, among others. Through their services, SCS Global Services aims to drive positive global change by promoting sustainable practices and supporting environmentally conscious companies.

📋 Description

• Receive, process, and set up new client requests with efficiency and accuracy • Develop and maintain strong relationships with clients, ensuring their needs are met promptly • Interface with auditors, clients, staff, and the RSPO scheme as needed to facilitate smooth operations • Organize and maintain client files and documentation meticulously • Assist in the preparation of scoping and work orders, ensuring all necessary details are captured • Manage daily email and Microsoft Teams communications with auditors, clients, and internal team members regularly • Conduct technical review of audit reports in accordance with scheme requirements • Apply professional judgement on the quality of audit reports • Manage quality assurance aspects of the RSPO program to uphold high standards • Perform technical duties with the support of the technical team • Ensure consistent flow of audit projects and conduct field observations as needed • Ensure program compliance with SCS quality system • Maintain new, existing, and archived program files in accordance with program requirements • Support the program with client invoicing and manage accounts receivable processes • Ensure timely release of certification packets to clients • Assist in the development and maintenance of program procedures, protocols, and forms • Collaborate with technical staff to ensure timely service delivery and continuous program improvement

🎯 Requirements

• Bachelor's Degree in a related field such as Environmental Science, Sustainability, Agricultural or Food Systems, International Relations, Business Administration, etc. or 2+ years of equivalent work experience including project or program coordination, client interface, data entry • Ability to complete time-sensitive projects and to provide realistic deadlines • Ability to work effectively with diverse teams and stakeholders • Excellent time management, organizational skills, and strong attention to detail with a commitment to accuracy and quality • Professional communication and interpersonal skills both written and verbal • Experience with Microsoft Teams and Microsoft Office programs including Word, PowerPoint, Outlook, and Excel • Initiative and ability to work independently and use professional judgment; responsive and adaptive • Excellent technical writing, observation, and data management skills • Ability to adapt to frequent timeline changes with complex, long-term projects • Ability to manage accounts receivable and invoicing processes • Commitment to SCS values and environmental issues • Professional verbal and written proficiency in Spanish and English.

🏖️ Benefits

• Remote work options • Flexible work arrangements