SAP Support Manager, Junior/Mid-level

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SEIDOR

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

SEIDOR is a global technology consulting and systems-integration firm that provides cloud, ERP, AI, cybersecurity, application modernization, and customer/employee experience solutions for enterprise clients. The company partners with leading platform vendors (SAP, Microsoft, AWS, Google Cloud, IBM, Adobe, Salesforce, Cisco) and operates across many verticals (banking, healthcare, manufacturing, retail, public sector, transport, agrofood, pharma, etc. ). With over 10,000 professionals, significant cloud and data-center investments, and recognized partner statuses (AWS Premier, SAP specialization), SEIDOR focuses on driving digital transformation and managed services for business customers worldwide.

📋 Description

• Plan and lead SAP implementation, improvement and rollout projects; • Manage scope, schedule, budget, risks and quality; • Coordinate functional and technical teams (consultants, ABAP, BASIS, integrations); • Ensure alignment between business and IT; • Conduct executive status meetings with client stakeholders; • Run agile rituals (Planning, Review, Retrospective); • Support backlog prioritization with the client; • Ensure incremental deliveries focused on value; • Manage AMS contracts (monthly baseline, backlog and prioritization); • Control SLAs, volume, capacity (FTEs) and profitability; • Monitor performance indicators and customer satisfaction; • Handle critical incident management and escalations; • Support continuous improvement strategies and increasing service maturity.

🎯 Requirements

• 3 to 6 years of experience in SAP projects or in AMS support management; • Knowledge of SAP modules (FI, CO, MM, SD, HCM or similar); • Basic knowledge of project financial control; • Experience with tools such as MS Project, Jira or similar; • Hands-on experience with AMS contracts; • Experience managing monthly baselines and margin control; • Ability to lead executive committees; • Experience in complex, multi-module environments. • Desired: English, Spanish or both at intermediate or advanced level.

🏖️ Benefits

• 🏥 Health Insurance: Comprehensive healthcare coverage • 😁 Dental Insurance: Dental care coverage • 🍽️ Meal/Food Allowance: Support for meals • 🛡️ Life Insurance: Security and peace of mind for your family • 👶 Childcare Assistance: Support for childcare expenses • 👧 Support for Children with Disabilities: Assistance for children with special needs • 💰 Annual Profit Sharing (PLR): Profit sharing as recognition