Customer Delivery Manager

🕒 April 23

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Selector

51 - 200 employees

🤖 Artificial Intelligence

🔐 Security

🏢 Enterprise

💰 $28M Series A on 2022-03

Artificial Intelligence • Security • Enterprise

Selector is a leading company specializing in AIOps and network observability technology. By leveraging advanced AI and machine learning algorithms, Selector aims to eliminate downtime and enhance network resilience for the world's largest digital infrastructures. Its comprehensive platform includes solutions for analytics, synthetic monitoring, and device health analytics, providing operations teams with critical insights and automated incident management capabilities. The company’s offerings help reduce Mean Time to Repair (MTTR) and ticket volume, leading to improved system availability and productivity levels.

📋 Description

• Lead end-to-end implementation projects from Sales handoff through go-live • Define implementation plans, milestones, and timelines • Ensure customer technical readiness prior to go-live • Own structured response to customer escalations • Ensure implementation discipline across accounts

🎯 Requirements

• Experience in customer delivery management • Strong project management skills • Technical readiness understanding • Cross-functional coordination experience • Escalation management skills • Ability to drive clarity around project scope

🏖️ Benefits

• Discretionary PTO policy • Health insurance • 401k • Opportunity for a bonus • More

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