Senior Account Manager

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Semtech

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1960

🚘 Automotive

🏥 Healthcare

📦 Logistics

💰 Post-IPO Debt on 2023-10

Automotive • Healthcare • Logistics

Semtech is a high-performance semiconductor and IoT systems provider, renowned for its LoRa chipsets which facilitate wireless connectivity in Internet of Things (IoT) applications. These chipsets enable seamless real-time communication between sensors and the Cloud, enhancing productivity and efficiency across various sectors such as agriculture, healthcare, and industrial control. With a strong commitment to innovation, Semtech delivers solutions that foster a smarter and more sustainable planet.

📋 Description

• Build winning strategies for key accounts and integrate industrial perspectives into market strategies • Develop account plans, business strategies, DIN/DWIN goals, issue escalations, and tactical execution • Initiate customer product roadmaps, arrange executive appointments, and manage forecast and backlog planning • Maintain quarterly updates covering customer roadmaps, organization charts, contacts, challenges, revenue projections, and competitor progress • Communicate customer expectations and requirements to internal marketing and engineering teams • Collect internal stakeholder feedback and secure appropriate approvals to set accurate customer expectations • Provide weekly customer status reports and organize weekly calls to close open issues • Help develop new business models based on customer needs • Drive project management, critical issue escalation, impact analysis, critical-path planning, and resource leadership • Work with operations to ensure quality and profitability in delivery and contract fulfillment • Sponsor customer projects and build relationships with working-level and senior customer executives to become a trusted partner

🎯 Requirements

• Over 8 years of experience promoting semiconductor products • Experience with signal integrity products preferred • Over 5 years of experience managing key accounts such as Accelink, HG, Coherent, and Credo preferred • Strong vertical experience and relationships with end customers including Alibaba, ByteDance, and Tencent preferred • Strong ability to learn new technologies and products • In-depth technical and application knowledge of optical module industry, especially Datacom and Telecommunication applications • Proven sales performance and ability to achieve DIN and DWIN in competitive markets • Considerable business operations experience • Excellent logical thinking and comprehension skills • Willingness and ability to handle challenging assignments and work under pressure • Strong focus on results and operational excellence, with strategic thinking and teamwork • Positive, optimistic, and responsive attitude • Good communication, presentation, and coordination skills • Fluent Mandarin and English verbal and written communication