GDS Script Writer

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🕒 April 3

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Seneca Holdings

WebsiteLinkedInAll Job Openings

501 - 1000 employees

🤝 B2B

⚕️ Healthcare Insurance

B2B • Environment • Healthcare Insurance

Seneca Holdings is the investment arm of the Seneca Nation, dedicated to building a portfolio of profitable businesses that promote long-term income and self-sufficiency for the Nation. The organization focuses on diversifying revenue streams through a variety of sectors, including federal government contracting, environmental solutions, and health-related services. By investing in sustainable opportunities, Seneca Holdings aims to support the economic growth of the Seneca community while honoring its mission of serving future generations.

📋 Description

• Write GDS scripts, test, debug, document and deploy new and modified code • Gather business requirements from key stakeholders related to the implementation or enhancement of any internal applications and processes and translate into a functional Statement of Work • Receive internal and external client inquiries primarily via email or Zendesk, regarding product functionality or problems; research with the requestor to fully diagnose the issue then develop creative solutions and respond within established timelines • Provide recommendations for optimization of existing automation features, operational processes, and capabilities where applicable to promote standardization and efficiency • Develop and maintain a full workflow process map of all scripting including future phases and those under consideration • Participate in code reviews for adherence to standards and specifications • Monitor processes for expected performance and respond to errors and emergency problems • Respond proactively, and in a timely manner, to service requests, project updates and agreed upon requests for information • Conduct and/or participate in meetings to provide an overview of the scripting systems and processes as needed including the preparation of documentation as required • Prepare and deliver regular progress reports to leadership that include: current workload, project status updates, current or potential barriers to success, along with recommended solutions • Provide first level support to various travel technology systems such as GDS password resets, general mid-office support questions, list updates, etc. • Assume additional responsibilities as directed by management

🎯 Requirements

• Extensive knowledge of Worldspan and Travelport Plus • Optional: Programming skills on platforms that would integrate with multiple GDS systems • Knowledge of the entire Microsoft Office suite of products • Strong organizational skills required to handle multiple projects and priorities simultaneously • Must be able to work independently and complete deliverables on time and with the highest level of quality • Self-starter who takes initiative to proactively identify opportunities • Positive attitude required • Travel knowledge required • Team player required • Ability to travel for projects or team meetings

🏖️ Benefits

• Comprehensive benefits package that includes medical, dental, vision, life, and disability • Voluntary benefit programs (critical illness, hospital, and accident) • Health savings and flexible spending accounts • Retirement 401K plan • Flexible work-life balance • Professional development opportunities • Performance and recognition programs