AI Process & Productivity Lead

🕒 March 13

🇺🇸 United States – Remote

💵 $140k - $220k / year

⏰ Full Time

🟠 Senior

🤖 Artificial Intelligence

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SentiLink

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2017

🔐 Security

💳 Fintech

💸 Finance

💰 $70M Series B on 2021-08

Security • Fintech • Finance

SentiLink is a company that partners with leading financial institutions to tackle identity theft and fraud at the point of application. Their solutions incorporate expert analysis and machine learning models to identify and manage fraud effectively. SentiLink targets various types of fraud including synthetic, identity theft, and first-party fraud, and provides flexible integration options such as APIs to suit diverse customer needs. With a focus on data security and a customer-centric approach, SentiLink delivers real-time insights and solutions to financial institutions and fintech companies, enhancing their ability to approve legitimate customers while minimizing fraud.

📋 Description

• Partner with functional leaders to identify high-leverage processes suitable for AI enablement. • Map workflows, quantify baseline performance (cost, time, quality), and prioritize opportunities based on ROI and feasibility. • Develop clear business cases for AI investments, including expected impact and risks. • Lead end-to-end deployment of AI tools and workflow redesign across pilot functions. • Redesign processes to embed AI natively rather than layering tools onto existing inefficiencies. • Coordinate cross-functionally to ensure adoption, training, and operational continuity. • Ensure compliance with data security, privacy, and risk standards. • Define standardized metrics to assess AI impact (e.g., cost per unit, throughput, error rates, headcount leverage). • Establish dashboards and reporting cadences to track performance. • Deliver sustained productivity improvements in pilot processes, with documented performance over at least six months. • Present regular updates to executive leadership on outcomes, risks, and expansion opportunities. • Develop and document a repeatable AI evaluation and implementation framework. • Create internal playbooks, governance guidelines, and training materials for responsible AI usage. • Establish an intake process for AI ideas across the company. • Expand the program beyond initial pilots as results are validated.

🎯 Requirements

• 5+ years of experience in process transformation, operations, automation, or strategic initiatives in a high-growth environment. • Demonstrated success delivering measurable productivity, cost, or quality improvements. • Strong analytical capability with comfort defining metrics and evaluating ROI. • Practical familiarity with AI tools, workflow automation platforms, and modern productivity systems. • Experience operating in regulated or data-sensitive environments is preferred. • Proven ability to influence cross-functional stakeholders and drive adoption without direct authority. • Excellent written and verbal communication skills, particularly with executive audiences.

🏖️ Benefits

• Employer paid group health insurance for you and your dependents • 401(k) plan with employer match (or equivalent for non US-based roles) • Flexible paid time off • Regular company-wide in-person events • Home office stipend, and more!