Senior QA Analyst / Support

Job not on LinkedIn

🔥 0 minutes ago

🇲🇽 Mexico – Remote

⏰ Full Time

🟠 Senior

🔧 QA Engineer (Quality Assurance)

👻 Ghost score 25%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Sequoia Connect

WebsiteLinkedInAll Job Openings

11 - 50 employees

💼 Consulting

📣 Marketing

📦 Logistics

Consulting • Marketing • Logistics

Sequoia Connect is a company that specializes in IT advisory and talent services particularly focused on digital transformation. They provide headhunting services for technology specialists, IT consulting, and recruitment process outsourcing. With operations spread across multiple countries including the USA, Mexico, India, and regions in Latin America, they connect technologists with global companies. They aim to optimize processes, reduce operating costs, and maintain high standards of technological innovation. Sequoia Connect supports digital transformation for both multinational corporations and agile startups, serving over 700 clients across 50+ countries.

📋 Description

• Execute QA testing activities for the SLAMNET-Parcel implementation in Mexico, adhering to defined test plans and acceptance criteria • Create, execute, and document test cases, scenarios, and results, providing supporting evidence for all system functionalities • Validate operational alignment for Mexico Brokerage needs, including parcel processing, exception handling, and data flows • Identify and report defects with reproduction steps, logs, and business impact analysis • Support defect triage with the QA Lead, vendors, and technical teams • Perform functional, regression, integration, and User Acceptance Testing support • Provide second-level support for SLAMNET-Parcel, troubleshooting functionality, configuration, data, and user-execution issues • Assist business users during stabilization phases by reproducing issues and documenting findings • Maintain testing documentation and traceability logs • Participate in status meetings and report testing progress, risks, and blockers during rollout

🎯 Requirements

• Proven experience as a QA Engineer, Tester, or Business QA Analyst in system implementation or production support • Mandatory knowledge of Mexico Brokerage processes, customs clearance, parcel operations, or logistics workflows • Strong ability to convert functional requirements into detailed test cases and validation steps • Expertise in defect management, with the ability to troubleshoot and isolate root causes (data vs. code vs. process) • Proficiency in QA tools such as Jira, Azure DevOps, ServiceNow, or HP ALM • Detail-oriented approach to managing multiple test cases and support tickets simultaneously • Advanced Oral English • Advanced Spanish • Experience with SLAMNET systems or similar Parcel/Customs platforms • Technical ability to analyze system logs or basic database queries for troubleshooting

🏖️ Benefits

• Global career opportunities and exposure to high-impact projects within an international network of expertise • Workplace recognized as one of the most sustainable corporations in the world • Work on end-to-end digital transformation projects for global leaders