Senior Monitoring and Observability Analyst

Job not on LinkedIn

🕒 March 31

🗣️🇧🇷🇵🇹 Portuguese Required

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Logo of Service IT.

Service IT.

201 - 500 employees

Founded 1995

🔒 Cybersecurity

Cybersecurity • Cloud Services • Managed Services

Service IT is a technology services provider specializing in IT solutions and cybersecurity. Established in 1995, the company offers managed services, cloud computing, and security services to clients across Latin America, including Brazil, Argentina, Chile, and the United States. With a dedicated team of professionals, Service IT supports businesses in managing their IT environments, ensuring that they can focus on their core operations while leveraging advanced technological solutions.

📋 Description

• Responsible for the installation, configuration, and maintenance of the Zabbix and Grafana environments • Creating dashboards that meet the company’s needs • Active participation in implementation and deployment projects • Developing automation to implement monitoring metrics in Zabbix via APIs.

🎯 Requirements

• Bachelor’s degree in a technology-related field • Experience implementing monitoring projects using Zabbix • Installation and configuration of Zabbix Server and Zabbix Proxy • Experience with cloud monitoring using Zabbix • Monitoring of network assets (switches, BigIP, links, routers) • Server monitoring • Performance tuning and optimization of Zabbix Server and Proxy environments • Database connectivity using ODBC (Oracle, MSSQL, MySQL) • SNMP and SNMP traps • Integration with Grafana to build custom dashboards • Configuration of external messages via webhooks (Microsoft Teams, Telegram, Slack, etc.) • Creating on-demand dashboards using Zabbix as the data source • Troubleshooting events generated by implemented tools to support and train the NOC team (Level 1 and Level 2).

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