Partner Solutions Architect

🔥 16 hours ago

🏄 California, Connecticut, +7 more states – Remote

🏄 California – Remote 🦌 Connecticut – Remote 🏛️ District of Columbia – Remote 🏖️ New Jersey – Remote 🗽 New York – Remote 🦀 Maryland – Remote 🍂 Massachusetts – Remote ⚔️ Virginia – Remote ☕ Washington – Remote

💵 $92.6k - $139k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💻 Solutions Engineer

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ServiceTitan

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2012

☁️ SaaS

🤝 B2B

🏪 Marketplace

💰 $200M Series G on 2021-06

SaaS • B2B • Marketplace

ServiceTitan is a comprehensive software platform designed for the trades industry, providing solutions to enhance productivity and profitability for businesses. It offers a variety of features including dispatching, scheduling, marketing, reporting, and customer experience tools, tailored for trades like plumbing, HVAC, electrical services, and more. ServiceTitan seeks to empower businesses by optimizing operations, improving cash flow, and delivering superior customer experiences through an all-in-one platform. The software includes real-time data analytics, financing options, and mobile capabilities to support the operational needs of contractors and increase their revenue streams. By consolidating multiple business functions into a single platform, ServiceTitan aims to help contractors grow profitably and efficiently.

📋 Description

• Advise third-party developers on best practices for designing, building, and integrating apps using our APIs • Review partner technical architectures and integration plans • Lead the technical certification process for partner apps before publishing on our App Marketplace • Support partners with hands-on troubleshooting (e.g., using Postman to debug API requests) • Maintain records of certification progress and partner technical status • Collaborate with internal product, engineering, and marketplace operations teams to improve certification criteria • Capture partner feedback and provide insights to improve API offerings and partner experience

🎯 Requirements

• 3-5 years of experience in API integrations and partner enablement • Strong hands-on experience with RESTful APIs • Proficiency using Postman for API testing and documentation • Solid understanding of authentication frameworks (e.g., OAuth 2.0) • Experience advising external technical teams or customers on integration projects • Familiarity with app marketplaces, SaaS ecosystems, or partner integrations is a plus • Bachelor's degree in Computer Science, Engineering, or related field (or equivalent practical experience)

🏖️ Benefits

• Flexible time off with ample learning and development opportunities • Comprehensive onboarding program • Leadership training for Titans at all levels • Bonusly recognition and peer-nominated awards • Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents) • FSA and HSA • 401k match • Telehealth options including memberships to One Medical • Parental leave and support • Up to $20k in fertility services • Surrogacy and adoption reimbursement • On demand maternity support through Maven Maternity • Free breast milk shipping through Maven Milk • Pet insurance • Legal advisory services • Financial planning tools