Senior People Business Partner

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September 4

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ServiceTitan

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SaaS • B2B • Marketplace

ServiceTitan is a comprehensive software platform designed for the trades industry, providing solutions to enhance productivity and profitability for businesses. It offers a variety of features including dispatching, scheduling, marketing, reporting, and customer experience tools, tailored for trades like plumbing, HVAC, electrical services, and more. ServiceTitan seeks to empower businesses by optimizing operations, improving cash flow, and delivering superior customer experiences through an all-in-one platform. The software includes real-time data analytics, financing options, and mobile capabilities to support the operational needs of contractors and increase their revenue streams. By consolidating multiple business functions into a single platform, ServiceTitan aims to help contractors grow profitably and efficiently.

1001 - 5000 employees

Founded 2012

☁️ SaaS

🤝 B2B

🏪 Marketplace

💰 $200M Series G on 2021-06

📋 Description

• Act as strategic thought partner and coach to leaders in leading and scaling high-performing teams • Advise across all levels on performance management, team dynamics, rewards, recognition, and employee relations • Build relationships and model a culture of mutual accountability and constructive collaboration • Lead organizational initiatives including workforce planning and organizational effectiveness • Partner with leaders to forecast headcount needs and collaborate with recruiting to hire talent • Lead business practice and process improvements to optimize talent deployment and ensure people-related ROI • Collaborate with People Ops to roll out compensation reviews, DEI, benefits, and learning & development programs • Serve as trusted advisor to ServiceTitan leaders on people-related matters

🎯 Requirements

• 7+ years of HR business experience • Ideally 4+ years as a strategic HR business partner in a fast-paced scaling environment • Exposure to scaling teams and experience with the full employee lifecycle • Well-rounded experience in employee relations, organizational design, performance management, and talent development • Ability to coach and influence leaders and employees • Strong business acumen and curiosity to connect the dots and make sound decisions using great judgment • Comfort navigating complex situations and operating in a fast-paced, sometimes ambiguous environment

🏖️ Benefits

• Flextime, recognition, and support for autonomous work: Flexible time off • Ample learning and development opportunities, comprehensive onboarding program, and leadership training • Bonusly, peer-nominated awards, and other recognition programs • Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents) • FSA and HSA • 401k match • Telehealth options including memberships to One Medical • Parental leave and support • Up to $20k in fertility services (i.e. IUI and IVF) • Surrogacy and adoption reimbursement • On demand maternity support through Maven Maternity • Free breast milk shipping through Maven Milk • Pet insurance • Legal advisory services • Financial planning tools • Annual bonus, equity, and a holistic suite of benefits