Technology Analyst – Junior

🔥 13 hours ago

🇧🇷 Brazil – Remote

⏰ Full Time

🟢 Junior

🧐 Analyst

🚫👨‍🎓 No degree required

👻 Ghost score 16%

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🗣️🇧🇷🇵🇹 Portuguese Required

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Logo of SGA TI em Nuvem

SGA TI em Nuvem

11 - 50 employees

Founded 2010

💼 Consulting

🤖 Artificial Intelligence

Cloud Computing • Consulting • Artificial Intelligence

SGA TI em Nuvem is a specialized IT consulting company focused on cloud solutions that facilitate digital transformation for businesses. They offer a range of services including data center migration, disaster recovery, data modernization, and AI solutions aimed at optimizing operational costs and enhancing visibility in the cloud. With a commitment to intelligent technology and strategic partnerships, SGA aims to address real-world business challenges through innovative cloud-based strategies and automation, ensuring a competitive advantage for its clients.

📋 Description

• Monitor all client environments using Zabbix, New Relic, and Azure Monitor, with visibility through Grafana dashboards • Perform initial troubleshooting of generated alerts and tickets opened outside business hours • Escalate issues as needed • Execute client-specific operational routines • Send a daily shift handover email documenting everything that occurred during the shift

🎯 Requirements

• Experience in technical support and infrastructure • Knowledge of Linux • Windows operating system administration • Knowledge of monitoring tools, preferably Zabbix • Knowledge of computer networks • Knowledge of Azure

🏖️ Benefits

• Remote work • Flexible benefits allowance of R$1,200 per month • Health insurance • Dental insurance • Gympass • Psicologia Viva • Conexa telemedicine • Profit-sharing program • Equity program (Phantom Shares) • Sesc membership • Partnerships to help you learn a new language • Development culture (1:1s, feedback, and Individual Development Plans) • Access to cutting-edge technologies • An engaged team united by a shared purpose

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