
11 - 50 employees
💼 Consulting
🛍️ eCommerce
📣 Marketing
Consulting • eCommerce • Marketing
Shakers Agência & Consultoria is the leading Shopify agency in Brazil, specializing in personalized e-commerce solutions that drive results. With extensive knowledge of market trends and challenges, Shakers develops tailored digital marketing strategies, including traffic management, SEO, social media, and CRM, to enhance their clients' online presence and optimize conversions. They offer comprehensive services such as e-commerce implementation, migration to Shopify, and custom app development, aiming to elevate brands to the next level of success in the competitive e-commerce landscape.
🔥 2 minutes ago
🗣️🇧🇷🇵🇹 Portuguese Required
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11 - 50 employees
💼 Consulting
🛍️ eCommerce
📣 Marketing
Consulting • eCommerce • Marketing
Shakers Agência & Consultoria is the leading Shopify agency in Brazil, specializing in personalized e-commerce solutions that drive results. With extensive knowledge of market trends and challenges, Shakers develops tailored digital marketing strategies, including traffic management, SEO, social media, and CRM, to enhance their clients' online presence and optimize conversions. They offer comprehensive services such as e-commerce implementation, migration to Shopify, and custom app development, aiming to elevate brands to the next level of success in the competitive e-commerce landscape.
• Serve as the primary point of contact between the client, Shakers, and the account manager • Understand the client’s business • Turn requests into clear assignments for the team • Anticipate risks • Ensure that agreed-upon work is delivered on time, within scope, and within the contracted hours • Manage clients and multiple workstreams simultaneously • Lead meetings with stakeholders ranging from analysts to directors • Do not perform technical deliverables
• Experience in client service, Customer Success, or account management at a digital agency, consultancy, or technology company • Experience with e-commerce and an understanding of how an online store operation works • Familiarity with project management tools (ClickUp is a plus) • Excellent written communication, with clear and concise emails and meeting minutes • Strong organizational skills to manage multiple clients and workstreams simultaneously • Comfortable leading meetings with multiple stakeholders, from analysts to directors • Availability to work remotely • Engagement under an independent contractor (PJ) arrangement
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