Sales Development Specialist – Commercial Flooring

Job not on LinkedIn

November 22

⛰️ Colorado – Remote

Although this job is listed in Colorado, this company may be open to hiring remote in other states.

🌪️ Oklahoma – Remote

Although this job is listed in Oklahoma, this company may be open to hiring remote in other states.

+2 more states

⛰️ Colorado – Remote 🌪️ Oklahoma – Remote 🤠 Texas – Remote 🦬 Wyoming – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💵 Sales Development (SDR)

🦅 H1B Visa Sponsor

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Shaw Industries

WebsiteLinkedInAll Job Openings

Retail • Manufacturing

Shaw Industries is a global flooring and surface solutions provider, supplying carpet, resilient, hardwood, tile and stone, synthetic turf, and other specialty products to residential and commercial markets worldwide. As a wholly owned subsidiary of Berkshire Hathaway, Inc. , Shaw is committed to innovation, quality, and sustainability. The company takes a customer-focused and growth-minded approach, with a large portfolio of brands including Anderson Tuftex, COREtec, Shaw Floors, and Patcraft. Employing approximately 18,000 associates globally, Shaw is dedicated to exceeding customer expectations and fostering vibrant communities while continuously striving for environmental responsibility. The company is headquartered in Dalton, Georgia and achieves over $6 billion in annual sales.

10,000+ employees

Founded 1967

🛒 Retail

📋 Description

• Provide Salesforce training for new Account Managers and internal partners, ensuring they are proficient in system use. • Generate comprehensive CSI reports, including 3-year revenue analysis, Tableau visualizations, transaction history, and account base information. • Troubleshoot and resolve issues within the CSI system, manage mass account transfers, hardcode accounts to the correct sales managers, and merge duplicate accounts to maintain data integrity. • Manage email accounts and monitor Salesforce notifications and pipeline quote expirations for Account Managers who have left the company or on leave. • Partner with Connect/Inform to create compelling marketing newsletters, email blasts, and promotional items that drive engagement and sales. • Collaborate with the Strategy and Insights team on new sales initiatives, including developing business plans and promotional incentives to drive growth. • Manage dealer price lists, including inputting ESP and Diverzify data accurately. • Ensure the integrity and accuracy of data within SFDC, including updates and troubleshooting. • Serve as a backup for Account Managers during their leave, vacation, or on an “as needed” basis, ensuring continuous support and client engagement. • Partner with Customer Service to input new customers into Salesforce, ensuring a seamless onboarding process. • Maintain excellence in managing pricing, product inquiries, and identifying new selling opportunities. • Provide additional support by backing up teammates and managing multiple regions as directed by management to ensure seamless coverage. • Handle and resolve customer claims efficiently, providing appropriate solutions. • Provide expert recommendations for replacement products based on customer needs and preferences. • Act as a liaison between customers and the company to resolve issues and enhance customer satisfaction. • Organize and coordinate Lunch & Learn sessions to promote products and services. • Conduct basic market research to assist Account Managers in finding potential business opportunities. • Contact Research through Zoom info to find basic contact info for targeted end-users. • Create and manage simple prospect lists by analyzing basic market reports and helping to complete remedial account maps. • Document customer insights for the sales team to use during appointments. • Log leads and update project status within the territory.

🎯 Requirements

• Previous Commercial support experience required • High School education or equivalent required • Ability to learn Salesforce and other Shaw systems required • Preferred: Living in Market (Denver metro) • Preferred: Salesforce Design background

🏖️ Benefits

• Medical, dental, and vision insurance • Life insurance and disability coverage • Tuition reimbursement • Employee assistance program • Health savings account • Paid Time Off • Parental Leave • 401K and Retirement Plans • Product discounts for employees • Adoption assistance • Shaw Family Health Center (Dalton, GA, and Cartersville, GA, locations)