Talent Operations Specialist

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Shield

51 - 200 employees

Founded 2024

🤝 B2B

🤖 Artificial Intelligence

🏢 Enterprise

B2B • Artificial Intelligence • Enterprise

Shield is a tech-enabled partner and investor that helps managed service providers (MSPs) scale by combining patient capital, operational expertise, and applied AI engineering. The firm provides forward-deployed engineers, operational support (HR, finance, recruiting), people development, and strategic M&A guidance while preserving local leadership and culture. Backed by ZBS Partners and Thrive Holdings, Shield focuses on long-term, founder-friendly partnerships to accelerate growth and implement AI-first solutions.

📋 Description

• Coordinate candidate interviews across multiple time zones and stakeholder groups • Manage interview scheduling, calendar coordination, candidate communications, and follow-up logistics • May support sourcing efforts for active roles across Shield and partner companies using LinkedIn Recruiter and additional recruiting tools • Assist with candidate pipeline management and movement within Pinpoint ATS • Help onboard new hiring managers and partner company leaders into recruiting workflows and ATS processes • Provide guidance and support to hiring teams on interview scheduling, scorecards, candidate feedback submission, and recruiting best practices • Maintain accurate candidate records, interview documentation, and requisition data within the ATS • Assist with job posting creation, requisition launches, and recruiting process coordination • Support recruiting operations and hiring initiatives related to newly integrated partner companies • Partner closely with recruiting leadership to identify opportunities for process improvement and operational efficiency • Help maintain a positive, responsive, and professional candidate experience throughout the hiring process

🎯 Requirements

• Previous experience supporting recruiting coordination, talent operations, recruiting administration, sourcing, or ATS management preferred • Strong organizational skills with exceptional attention to detail • Excellent written and verbal communication skills • Ability to manage multiple priorities and stakeholders simultaneously • Comfortable operating within fast paced and high growth environments • Experience with ATS platforms – Pinpoint experience preferred, but not required • Experience with LinkedIn Recruiter or sourcing platforms preferred • Proficiency within Microsoft Office Suite, Outlook, Teams, Slack, and calendar management tools • Ability to work independently while collaborating effectively across teams • Highly responsive and dependable • Process oriented with strong follow through • Positive and solutions focused mindset • Comfortable navigating ambiguity and evolving priorities • Strong customer service and relationship building approach • Self-motivated with a willingness to jump in wherever needed • Passion for building scalable recruiting operations within a growing organization

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