Events Coordinator

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ShiftCare

WebsiteLinkedInAll Job Openings

11 - 50 employees

🏥 Healthcare

☁️ SaaS

⚕️ Healthcare Insurance

Healthcare • SaaS • Healthcare Insurance

ShiftCare is an easy-to-use software platform designed to streamline care management for support providers. It offers various features including rostering, invoicing, and human resources management, with a special focus on services like NDIS, aged care, and allied health. The platform enhances efficiency by integrating tasks such as scheduling, incident management, and document storage, reducing paperwork and allowing providers to dedicate more time to personalized client care. With seamless integration with accounting software, it simplifies financial aspects like billing and funds management, making it ideal for growing care businesses.

📋 Description

• Coordinate and administer ShiftCare’s global events program across Australia, North America and Canada • Own end-to-end event planning, timelines, milestones and checklists • Source, contract and liaise with venues, caterers, AV providers, freight companies and event partners • Build and manage registration pages, attendee lists, confirmations and badges • Coordinate brochures, banners, signage, pull-up banners and digital assets with the design team • Plan booth freight, collateral and giveaway shipments across regions, including customs documentation • Raise purchase orders, track event spend against budget, reconcile invoices and report variances • Manage speaker briefs, bios, headshots, presentations and exhibitor portal administration • Build and maintain pre-event, onsite and post-event checklists and detailed run sheets • Reconcile lead capture, analyze ROI, conduct post-event surveys and document debriefs • Reduce Sales and Marketing event administration workload • Build a repeatable event playbook with templates, checklists, run sheets and budgets • Deliver post-event ROI reporting and debriefs within one week of each event • Ensure freight, registrations and collateral meet deadlines

🎯 Requirements

• 2+ years in events coordination, event management or marketing operations • Experience supporting events across multiple regions or time zones is ideally preferred • Proven experience managing the full event lifecycle, including planning, registrations, logistics, run sheets and post-event reporting • Highly organised and detail-obsessed, with experience using checklists, run sheets and project plans • Strong written and spoken English • Comfortable working remotely and asynchronously with a global team • Availability to overlap Australian business hours and days, Monday to Friday, AEST/AEDT • Proficiency with Google Workspace • Experience with project management tools such as Asana, Monday, ClickUp or similar • Experience with event and registration platforms • Comfortable using AI tools for drafting, scheduling, attendee communications and reporting • Ability to juggle multiple events at different stages simultaneously • Experience in B2B SaaS or healthcare technology events is a bonus • Experience with international shipping, customs documentation and freight forwarders is a bonus • Experience supporting trade show or exhibition programs is a bonus • Familiarity with HubSpot or a comparable CRM/marketing platform is a bonus

🏖️ Benefits

• Build technology that genuinely improves people’s lives • Be the operational engine behind a global events program across three regions • Work with a highly driven, fast-moving marketing and sales team • High autonomy and ownership — you’ll run the events admin end to end • Competitive salary and genuine career growth • Floating public holidays apply • Australian public holidays falling on working days are taken off, or an alternative day may be agreed • Remote work arrangement