Founded in 2014, ShipBob is a tech-enabled 3PL that offers simple, fast and affordable fulfillment for thousands of brands with an international fulfillment network across the US, Canada, Europe, and Australia. ShipBob's proprietary technology combines order and inventory management, warehouse management, predictive data and analytics, as well as optimized shipping for ecommerce companies.

ShipBob, Inc.

Data Analyst

We are looking for a Supply Chain Data Analyst to join our team! As a member of the Supply Chain Operations team, you’ll be responsible for deriving actionable insights from technical data research to help our internal team members make critical judgements. You will help identify and troubleshoot errors by drilling into outliers within the data, and work with internal stakeholders to identify and push a fix. You’ll help with ad hoc research on critical business initiatives and develop creative solutions to help ensure our merchants have a smooth fulfillment experience. You will become an expert on all things data at ShipBob, and work with our other data team members to streamline and optimize our workflows.

Supply Chain Data Analyst

Human Resources

• The Human Resources Business Partner holds a critical seat within the Technology business unit, which includes partnering with Engineering, Product, Information Technology/Security, and People leadership teams. This role is responsible for proactively advising their core leadership team on strategic people matters.
• The Human Resources Business Partner keeps their business unit’s strategic priorities connected to the People team’s Centers of Excellence to plan, develop and deploy critical capabilities supporting positive business outcomes. As a strategic partner, this role will partner on talent management, leadership development, change management, employee engagement and retention strategies, and other key initiatives. The person that holds this role must have…

HRBP, Technology & Product

Customer Success & Support

The Merchant Success Manager (MSM) will join ShipBob’s growing Merchant Success team responsible for understanding the unique strategic needs of each of our merchants and delivering massive value to help facilitate their growth and success. The MSM will build and manage solid partnerships through a variety of communication methods, including regular proactive health checks, strategic quarterly business reviews, phone, and email correspondence to ensure a positive business impact.

What you'll do:
• Consultation: Understanding Merchant Needs and Goals.
• Solutions: Facilitating Merchant Growth and Success.
• Adoption: Push Merchant Use of Key ShipBob Features.
• Risk Management: Nip Issues in the Bud.
• Collaboration: Involve Key Stakeholders and Teams.
• Perform: Nail Key Performance Indicators (KPIs).
• Additional duties and responsibilities as necessary.

Merchant Success Manager

Data Engineer

• Focus on growing as DBA in an Azure SQL environment. 
• Perform SQL programming and performance tuning and optimization. 
• Recommending solutions in the database design and development process and implementing solutions. 
• Capable of taking well-defined sub-tasks and completing these tasks. 
• Create Power BI visualizations and paginated reports. 
• Modeling and implementing databases and warehouses. 
• Demonstrate that you are a high energy person. 
• Effectively communicate status to the team. 
• Understand and exhibit ShipBobs's core values. 
• Accept feedback gracefully and learn from everything they do. 
• Additional duties and responsibilities as necessary.

Data Engineer II

DevOps

• ShipBob is looking for a DevOps Engineer III who is comfortable with deploying, maintaining and troubleshooting Microsoft infrastructure.
• Working alongside teams to deploy new infrastructure in accordance with security and quality standards:
   - Using logging/management portals to troubleshoot reported issues in the infrastructure.
   - Identifying issues and executing short- and long-term solutions.
   - Delivering on your commitments and executing on agreed upon solutions.
• As a DevOps Engineer III, you are both the builder and the planner of infrastructure within DevOps. You are expected to respond and solve tickets within an expected SLA. While working on these tickets, you are expected to ensure all solutions follow all security and infrastructure standards. Your goal is to make the ShipBob environment cleaner, more secure, and reliable with every ticket you work on.
• What you’ll do:
   - Creating CI/CD Pipelines in Azure DevOps while also making improvements to the process.
   - Supporting teams via a ticketing system to build out required infrastructure while also pushing coding standards and cleaner implementations.
   - Collaborating closely with Product, Design, and Engineering teams to build new features.
   - Recommending solutions to bottlenecks in the development process and implementing solutions to address it.
   - Mentoring, pairing, participating in code reviews, and delegate work to encourage the professional and technical growth of those around you.
   - Coordinating with Engineering and product leadership to define and prioritize projects that help us meet business objectives.
   - Analyzing how your features are performing in production to learn and make the product better.
   - Triaging and debugging technical support requests.
   - Building out Azure Infrastructure in a timely manner.
   - Deploying and managing infrastructure via infrastructure as code.
   - Support teams during deployments to ensure pipeline success.
   - Managing security standards in all our applications and application planning.
   - Additional duties and responsibilities as necessary.

DevOps Engineer III

• Performing periodic audits of HR files and records.
• Maintaining accurate and up-to-date human resource files and records while upholding compliance guidelines and regulations.
• Serving as a first point of contact for managers by building strong relationships, gaining insights into their needs, and delivering focused solutions.
• Updating and maintaining ADP, Employee Data etc. as needed.
• Responsible for maintaining, updating, and analyzing data to ensure accuracy and legitimacy.
• Assist with reports and data extraction as needed.
• Conducting thorough investigations, supporting conflict resolution processes, and acting as a guide/coach to employees and managers.
• Periodically assisting in the employee confirmation process by making recommendations and preparing letters as needed.
• Develop strategies to accomplish goals.
• Acting as a liaison between the organization and external benefits providers and vendors, including health, etc.
• Assisting with planning and execution of employee engagement activities/events such as organization-wide meetings, employee recognition, other events, etc.
• Fostering the ShipBob culture by supporting and collaborating with the Culture Committee and Employee Resources Groups in various initiatives and events.
• Facilitating smooth exit of employees by guiding them through the offboarding process.
• Assist in the creation, modification, and training of employment policies and procedures.
• Collaborate with colleagues on establishing and executing People team projects and objectives.
• Deliver presentations, demonstrations, and training to support a people-first experience.
• Additional duties and responsibilities as necessary.

Remote Jobs at ShipBob, Inc.

ShipBob, Inc.

Supply Chain Data Analyst

ShipBob, Inc.

HRBP, Technology & Product

ShipBob, Inc.

Merchant Success Manager

ShipBob, Inc.

Data Engineer II

ShipBob, Inc.

DevOps Engineer III

ShipBob, Inc.

Sr. People Generalist

ShipBob, Inc.