Senior Transportation Specialist

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ShipBob, Inc.

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2014

🛍️ eCommerce

☁️ SaaS

💰 $200M Series E on 2021-06

eCommerce • Logistics • SaaS

ShipBob, Inc. is a comprehensive 3PL (third-party logistics) service provider specializing in e-commerce order fulfillment. They offer a full stack fulfillment platform with OMS, IMS, RMS, ERP, and analytics to automate and streamline fulfillment processes. With a focus on omnichannel and B2B capabilities, ShipBob assists businesses in selling across online and in-person channels while offering services like inventory management, customization for unique unboxing experiences, and end-to-end managed freight. Their global network enables efficient 2-day shipping across the continental US and facilitates global expansion with fulfillment centers in multiple countries. Additionally, ShipBob integrates with popular eCommerce platforms like Shopify and Amazon, supporting a wide range of industries including health, beauty, and apparel. Their technology-driven approach enhances supply chain automation, providing reliable and transparent logistics solutions worldwide.

📋 Description

• Carrier Rate Configuration & Rules Management: Translate executed carrier contracts into accurate system configurations, including base rates, accessorial schedules, fuel surcharge tables, dimensional weight factors, and zone-based pricing. • Maintain and update carrier-specific surcharge logic (residential, delivery area, address correction, peak, etc.) ensuring alignment with contract terms and effective dates. • Interpret and manage zip-zone assignment tables across carriers, identifying discrepancies, resolving conflicts, and validating zone mapping against contracted expectations. • Serve as the subject matter expert for how carrier rules interact within the TMS and downstream billing systems. • Rate Delta Analysis & Contract Validation: Execute structured delta analyses when carriers publish general rate increases (GRIs) or amend accessorial schedules, identifying material changes versus prior contract versions. • Validate new rate cards against historical baselines and contract commitments, flagging unauthorized changes, out-of-scope surcharges, or deviations from negotiated terms. • Build and maintain rate comparison models that translate raw tariff data into projected per-shipment and portfolio-level cost impacts. • Produce clear, defensible summaries of rate change impact for Director review prior to contract execution or system updates. • Carrier Invoice Audit & Financial Integrity: Audit carrier invoices for alignment with contracted rates, catching billing errors, unauthorized accessorial charges, and zip-zone misapplications before payment. • Investigate and resolve billing discrepancies through carrier engagement, providing documented evidence trails for recovery or dispute escalation. • Maintain audit controls and exception reporting to track invoice accuracy trends, recurring error patterns, and recovery outcomes over time. • Partner with Finance and Accounts Payable to support accurate, timely carrier payments and month-end accruals. • Carrier Compliance & Operational Support: Monitor carrier adherence to contracted service levels and rate terms, escalating systemic non-compliance to the Director of Transportation Procurement. • Support carrier onboarding and integration activities, including rate loading validation, test shipment verification, and accessorial configuration QA. • Assist with carrier business reviews by preparing rate performance data, billing accuracy summaries, and cost variance analysis. • Collaborate with Transportation Systems team to ensure rate configurations are accurately reflected in routing and billing engines. • Other duties/responsibilities as necessary.

🎯 Requirements

• 3–5 years of experience in transportation, carrier procurement, or logistics finance — with direct hands-on exposure to carrier rate structures, tariff interpretation, and invoice auditing. • Demonstrated expertise in parcel and/or final mile carrier billing mechanics: base rates, accessorials, dimensional weight, fuel surcharges, zone matrices, and residential/DAS overlays. • Experience performing rate delta analyses — comparing contract vintages, GRI impacts, and identifying billing discrepancies across high-volume shipment data. • Proficiency in Excel for rate modeling, VLOOKUP/INDEX-MATCH logic, and data validation; comfortable building audit-ready reconciliation frameworks. • Working knowledge of TMS, ERP, or carrier billing platforms; ability to validate that system configurations match contracted rate schedules. • Strong analytical and financial acumen with the ability to translate complex tariff language into quantifiable cost impact. • High attention to detail with a track record of accountability — you understand that errors in this domain are financial, not abstract. • Excellent communication skills to collaborate across Procurement, Finance, Operations, and Technology teams.

🏖️ Benefits

• Medical, Term & Accidental Insurance • All Purpose Leave (casual & sick time): 12 days • Earned Leave: 15 days • Public Holiday: 12 days • Generous Maternity & Paternity Leave • Quarterly Wellness Day • Work From Home Allowance