Account Executive, Logistics/Warehousing

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ShipCalm

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2017

📦 Logistics

🛍️ eCommerce

☁️ SaaS

Logistics • eCommerce • SaaS

ShipCalm is an omnichannel e-commerce third‑party logistics (3PL) provider that combines warehousing, pick & pack fulfillment, kitting, returns/reverse logistics, and customer service with a technology platform. The company offers owned fulfillment centers (Southern California and Indiana) plus partner facilities, specialized services like Amazon FBA prep, subscription box and crowdfunding fulfillment, integrations with major e-commerce platforms (Shopify, Amazon, WooCommerce, QuickBooks, etc. ), and APIs and an AI ops platform (Marvin) for inventory and operations automation. ShipCalm launched in 2017 and positions itself for DTC, retail and marketplace sellers seeking scalable fulfillment and omnichannel inventory management.

📋 Description

• Within the first 30 days: Brings knowledge of industry, and effective sales strategies, showing a competitive, hungry mindset when setting sales targets/behaviors. • Learns how to successfully navigate the complexity and high demands of selling 3PL & 3PO solutions. • Has completed minimum 15 calls on the outbound side, 15 SDR inbound calls, and sat in on minimum 10 sales calls. • At 45 days: Is effectively handling their own sales calls, showing understanding of how to run the conversation, taking questions, and giving accurate pricing information. • 3 months and ongoing: Has closed 1st deal, following Head of Growth's lead and shows 95% proficiency in sales calls. • Shows proficiency with customer communication, answering routine questions from previous trainings, and is able to answer the objections that customers voice in prospecting calls. • Has set monthly sales targets and benchmarks for quarterly & yearly sales goals, number of signed customers, how many contracts to send, number of sales meetings booked, and number of outbound leads to generate for the upcoming year. • Has attended at least one industry event, brings learnings and industry trends to team. • 6 months and ongoing: Displays momentum and confidence in sales conversations and shows a competitive drive to engage more customers and exceed last months' numbers. • Gathers industry trends and discusses with Head of Growth how a shift in process/product will help ShipCalm to complete in light of new industry trends. • Brings new ideas to improve the sales process, ie: revamp a pitch deck, taking on a ROCK to improve business outcomes, and contribute to a product. • 9-12 months and ongoing: Shows expertise in focusing on the benefits and ROI of ShipCalm's solutions and services and anticipates & responds effectively to concerns from prospects in the negotiation process. • Outbound pipeline is full, sourcing 5-10 prospective customers at a time. • Has closed a "whale" of a deal (~100K+/month in revenue), or a few deals that add up to $100K/month.

🎯 Requirements

• 2+ years’ experience in an Account Executive/Sales role, with a working knowledge of full-cycle sales pipelines, including prospecting, discovery, negotiation, and close required • Bachelor’s degree or coursework in Business, Marketing, Supply Chain Management, or related field preferred • Proven understanding of logistics, fulfillment, or supply chain operations strongly preferred, with the ability to translate operational concepts into customer-facing value, strongly preferred • Familiarity with CRM systems and sales technology, including HubSpot or similar platforms preferred • Demonstrated foundational business acumen, with exposure to revenue generation, outstanding customer experience, and account management preferred • Proficiency with Google Workspace applications and the ability to leverage digital tools to support productivity and collaboration preferred • Professional presentation skills, demonstrating confidence, credibility, and composure in customer-facing interactions required.

🏖️ Benefits

• Medical • Dental • Vision • 401(k) • Life • Accident • EAP • PTO • Holidays • Sick Time