Junior Customer Relationship Analyst – Customer Service

Job not on LinkedIn

🔥 8 minutes ago

🗣️🇧🇷🇵🇹 Portuguese Required

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Logo of Shopper.com

Shopper.com

11 - 50 employees

Founded 2018

🛍️ eCommerce

👥 B2C

eCommerce • B2C • Affiliate Marketing

Shopper. com is a platform designed to simplify affiliate marketing for bloggers, creators, and marketers. It offers features such as a comprehensive link management system, built-in brand partnerships with over 30,000 global affiliates, and tools for showcasing products effectively. The site provides a user-friendly experience with a WordPress plugin, SEO-optimized content management, and resources like tutorials and live webinars to enhance marketers' knowledge and success in shopping recommendations.

📋 Description

• Assist customers via phone, email, chat, or WhatsApp; • Resolve customer questions and log interactions accurately and promptly; • Forward requests to the appropriate departments; • Ensure a positive end-to-end customer experience!

🎯 Requirements

• Strong written and verbal communication skills; • Patience and empathy; • Organized and detail-oriented; • A desire to delight our customers through exceptional service;

🏖️ Benefits

• Position also open to candidates with disabilities.

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