Customer Service Engineer 1

Job not on LinkedIn

July 17

🤠 Texas – Remote

Although this job is listed in Texas, this company may be open to hiring remote in other states.

💵 $48.8k - $73.2k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

🔧 Field Service Engineer

🚫👨‍🎓 No degree required

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Siemens Healthineers

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Healthcare Insurance • Biotechnology • Medical Device

Siemens Healthineers is a leading MedTech company focused on pioneering breakthroughs in healthcare. They offer a comprehensive portfolio that addresses the entire care continuum for serious diseases, including medical imaging, laboratory diagnostics, point-of-care testing, and digital health solutions. With a commitment to innovation, sustainability, and improving patient access to care, Siemens Healthineers collaborates with healthcare professionals and organizations globally to advance medical technology and enhance patient outcomes.

10,000+ employees

⚕️ Healthcare Insurance

🧬 Biotechnology

💰 $1.5M Grant on 2021-05

📋 Description

• Join us in pioneering breakthroughs in healthcare. • Service Area – East Texas • Shift Requirements after onboarding/training for this role: M-F, 8:00 AM – 5:00 PM • You will be servicing Mulimodality Imaging Equipment in the East Texas area. • Customer Service Engineer Level based on prior experience. • You are in a field-based, customer-facing role that primarily installs, services, maintains and modifies Siemens’ imaging equipment at customer sites. • You will be responsible for delivering both timely and effective repairs as well as adequate training of operators to ensure optimal system performance, resulting in superior customer satisfaction. • You will manage financial performance within your territory, meeting or exceeding budget for revenue generation, expense control, and inventory management. • You will manage company assets to include a company car, cell phone, computer, tools, inventory parts, etc. • Establish and maintain proper business relationships with customers and peers, as well as performing necessary administrative duties accurately.

🎯 Requirements

• Minimum high school diploma, Technical Degree or equivalent experience. • 1-2+ Years of field service experience is desired. • Must be proficient in the use of tools and service test equipment, with the ability to work both individually and in an established team setting. • You have strong customer service and communication skills. • Ability to travel and provide service in assigned geography; willingness to participate in an on-call rotation after training and certification. • Valid driver's license, ability to drive independently day and night, and good driving record required. • Physical Requirements: Lifting 50lbs (floor to above waist/head), walking, ladder/stepstool climbing, bending, twisting, sitting work, squatting work, standing work, high-reach, fine grasping manipulation, good vision, and ability to work alone.

🏖️ Benefits

• medical insurance • dental insurance • vision insurance • 401(k) retirement plan • life insurance • long-term and short-term disability insurance • paid parking/public transportation • paid time off • paid sick and safe time