Customer Service Engineer

🔥 18 hours ago

🎰 Nevada – Remote

🎰 Nevada – Remote

💵 $67.5k - $92.9k / year

⏰ Full Time

🟠 Senior

🔴 Lead

🔧 Field Service Engineer

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Siemens Healthineers

WebsiteLinkedInAll Job Openings

10,000+ employees

⚕️ Healthcare Insurance

🧬 Biotechnology

💰 $1.5M Grant on 2021-05

Healthcare Insurance • Biotechnology • Medical Device

Siemens Healthineers is a leading MedTech company focused on pioneering breakthroughs in healthcare. They offer a comprehensive portfolio that addresses the entire care continuum for serious diseases, including medical imaging, laboratory diagnostics, point-of-care testing, and digital health solutions. With a commitment to innovation, sustainability, and improving patient access to care, Siemens Healthineers collaborates with healthcare professionals and organizations globally to advance medical technology and enhance patient outcomes.

📋 Description

• Servicing diagnostics (DX) equipment in the Reno, NV area. • Installing, troubleshooting, repairing and performing preventative maintenance on all Siemens Healthcare systems at customer sites with minimal supervision. • Delivering both timely and effective repairs as well as adequate training of operators to ensure optimal system performance, resulting in superior customer satisfaction. • Managing financial performance within their territory, meeting or exceeding budget for revenue generation, expense control and inventory management. • Managing company assets to include a company car, cell phone, computer, tools, inventory parts, etc. • Establishing and maintaining proper business relationships with customers and peers, as well as performing necessary administrative duties accurately.

🎯 Requirements

• Minimum high school diploma; a technical Associates Degree or equivalent experience/education preferred. • 7+ years' experience as a medical technologist or field service engineer (biomedical engineer) servicing diagnostic instruments needed. • Must be proficient in the use of tools and service test equipment, with the ability to work both individually and in an established team setting. • General understanding of the principles of electricity, power supplies, and grounding. • Proficiency in all necessary network applications and tools (including but not limited to eVO, mButler, MS Office applications, Concur, NAM Customer Service website—Engineer Tools).

🏖️ Benefits

• medical insurance • dental insurance • vision insurance • 401(k) retirement plan • life insurance • long-term and short-term disability insurance • paid parking/public transportation • paid time off • paid sick and safe time