People Partner – Maternity Cover

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Sigma Connected Group

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2010

🤝 B2B

🏢 Enterprise

B2B • Enterprise

Sigma Connected Group is an outsourcing and customer experience (CX) company that provides end-to-end contact centre and CX solutions for other organisations. Sigma delivers 24/7 customer services across phone, web and live chat, SMS, social and email channels, and offers services including customer services, collections, complaint management, customer acquisition, a targeted ‘ReachOut’ service for problem debt, and offshoring solutions. The company serves clients across multiple sectors (energy, water, financial services, telecommunications, retail & ecommerce, travel & tourism, insurance and government), operates in the UK, South Africa, Australia and the USA, and reports over 5,000 employees and 15 years of operation. Sigma Connected Ltd is a trading style of Sigma Connected Ltd (part of the Digicall Group) and is an appointed representative in relation to financial services regulation.

📋 Description

• Provide expert guidance, advice and support to leaders on best practice, organisational development, people management, change management and employee relations matters. • Partner closely with the Head of People/UK People and Group Centralised Services Manager in the development and delivery of local people strategies and projects in line with departmental KPIs. • Continuously review HR policies and procedures, reporting and making recommendations for improvement. • Contribute in the implementation and delivery of approved People initiatives, plans, strategies and procedures. • Support the Centralised services team including providing line management, working along side the People Systems Manager and acting as the point of contact for escalations. • Support Health and Wellbeing across the group including providing line management support for the Health and Wellbeing Team.

🎯 Requirements

• HR experience within the BPO or similar fast pace industry covering the complete employee lifestyle. • TUPE and Consultation Experience. • Experience of using HR Information Systems. • Solid and extensive understanding of UK local employment legislation and employee relations. • Have a passion for supporting employee wellness. • People Management experience. • Experience of working with counterparts in other geographies.

🏖️ Benefits

• Save money through ‘Perks at Work’ with discounts on over 30,000 brands. • A unique benefits platform hosting all our core and voluntary employee benefits. • 25 days annual leave plus bank holidays. • Additional gift days of annual leave after milestone anniversaries. • Career progression opportunities. • Quarterly awards with fantastic rewards. • Mental Health First Aiders on hand to support you. • Two unique Employee Assistance Programmes. • Refer a friend scheme with £250 bonus per referral. • Pure Gym membership discount. • Plus, many more benefits!