Asesor de Servicio al Cliente

Job not on LinkedIn

🔥 12 hours ago

🇨🇴 Colombia – Remote

💵 $1.8M / month

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

🗣️🇪🇸 Spanish Required

Where this job comes from

Posted on Siigo's careers page ↗Siigo's careers page, not through a job board

First seen by Remote Rocketship 12 hours ago

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Logo of Siigo

Siigo

1001 - 5000 employees

Founded 1988

💼 Consulting

📦 Logistics

📣 Marketing

Consulting • Logistics • Marketing

Siigo is a Colombia-based cloud accounting and business management software provider that offers an integrated platform for electronic invoicing, payroll (nómina electrónica), POS systems (including a restaurant POS), inventory, accounting and financial reporting. Siigo serves small and medium-sized businesses and accountants across several Latin American countries, providing DIAN-compliant electronic invoicing, mobile apps, cloud storage on Microsoft Azure, integrations with payment channels (e. g. , Mercado Pago) and tools to automate billing, collections and tax reporting. The company focuses on simplifying administrative and financial operations for SMEs and accounting professionals through a SaaS, subscription-based model.

📋 Description

• Aplicar conocimientos del software contable SIIGO en procesos contables y de nómina • Transmitir conocimientos del software contable SIIGO a los usuarios • Guiar y apoyar a los usuarios en consultas contables y de nómina • Atender solicitudes de clientes y suministrar información veraz y confiable sobre SIIGO • Realizar seguimiento a los compromisos adquiridos con los clientes • Brindar soporte a la operación de Ecuador

🎯 Requirements

• Eres técnico, tecnólogo y/o estudiante de mínimo sexto semestre de Contaduría, Economía, Administración o afines • Manejo básico de Office • Experiencia en servicio al cliente es un plus • Disponibilidad para trabajar de lunes a viernes en una franja entre las 8:00 a. m. y las 8:00 p. m. • Disponibilidad para trabajar dos sábados al mes • Conocimientos de procesos contables: PUC, conciliación bancaria, ajustes por inflación, provisiones, amortizaciones, depreciaciones, libros oficiales y estados financieros • Conocimientos de nómina conforme a la Ley 100 y la Ley 50: pensión, salud, retención, ARL y autoliquidación de parafiscales

🏖️ Benefits

• Contrato a término indefinido directo con la compañía • Modalidad de trabajo 100% remoto desde cualquier lugar de Colombia • Plan de Beneficios, Bienestar y Balance • Apoyo al aprendizaje continuo y crecimiento profesional y personal • Jornada laboral legal vigente, sin exceder los límites establecidos • Ambiente de trabajo inclusivo y diverso

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