Support Engineer

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🔥 6 minutes ago

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Silver.dev

WebsiteLinkedInAll Job Openings

1 - 10 employees

🎯 Recruiter

👥 HR Tech

🤝 B2B

Recruitment • HR Tech • B2B

Silver. dev is a company dedicated to helping remote engineers find jobs at American tech startups. Founded by engineers for engineers, Silver. dev focuses on advocating for talented individuals by offering direct positions with startups, not acting as a middleman. The company supports a wide range of job seekers, from entry-level to those seeking top-of-market salaries, and provides resources and interview preparation to help candidates succeed. Silver. dev values mission and authenticity, sharing insights through its podcast, "Tecnología Informal. " They also offer services like English coaching and career leveling resources through SilverEd.

📋 Description

• Pick up customer questions and bug reports from Slack • Go into their account, figure out what's going on, and get it resolved • Most of this is diagnosing and fixing • Reach for AI tools (Claude Code, Cursor, etc.) by default to move fast • Work alongside our support lead, who owns the customer relationship • Over time, if you're spotting product ideas and shipping, this can grow into a product engineering role

🎯 Requirements

• ~2 years of experience • You can debug, figure things out, and work independently without a lot of hand-holding • You over-communicate • Solid React experience • Comfortable with TypeScript and reading/writing SQL to debug issues

🏖️ Benefits

• Small team, real ownership, and you'll learn a ton about AI, SaaS, and how the recruiting industry actually works • You work directly with the founders • We'll give you whatever you need to be productive • Opportunity to grow into a product engineer to add net new features, or own more backend infra.