Product Owner – Roadside Assistance, Workflows

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SIXT

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1912

🚗 Transport

👥 B2C

🤝 B2B

Transport • B2C • B2B

SIXT is a global mobility company offering premium car rental, long-term rentals, car subscriptions, chauffeur services, and car-sharing through an integrated app and worldwide station network. With over 2,000 stations in 105+ countries and a diverse fleet of 222,000+ vehicles including luxury and specialty models, SIXT serves leisure and corporate customers with airport and city pick-up/return, business fleet solutions, and digital booking and loyalty features.

📋 Description

• Own the Roadside Assistance product, building a next-generation customer experience by automating end-to-end workflows and integrating omnichannel tools • Design and implement seamless customer and agent journeys • Drive the RSA roadmap as part of Customer Service Transformation • Oversee the full product lifecycle from requirement gathering to continuous optimization of complex workflows • Manage the product backlog by creating, testing, and approving user stories • Own product performance and experimentation, monitoring KPIs and driving continuous improvement

🎯 Requirements

• 5+ years of experience in digital Product Management in agile environments (Scrum/Kanban) • Strong track record in both product discovery and delivery and scaling product teams • Strong expertise in designing and managing complex, multi-platform workflows across company-wide systems • Experience in customer service or Roadside Assistance contexts • Experienced in stakeholder management across cultures, time zones, and hierarchical levels • Excellent communication and decision-making skills • Strong conceptual thinking with a hands-on mindset • Highly analytical and results-oriented • Fluency in English (additional languages like German are a plus) • Flexibility for occasional travel

🏖️ Benefits

• 28 days of vacation, an additional day off for your birthday, and 1 volunteer day per year • Access to Claude by Anthropic and SIXTgpt, SIXT's own AI platform • Benefit from a hybrid working model, flexible working hours, and no dress code • Access discounts on SIXT rent, share, ride, and SIXT+, along with partner discounts • Participate in training programs designed for your personal growth and development • Private health insurance to support your well-being • Enjoy the Coverflex advantage system to enhance your employee experience