Commercial Kitchen Service Technician

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Smart Care

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🤝 B2B

🏢 Enterprise

🚗 Transport

B2B • Enterprise • Transport

Smart Care is a company that specializes in the repair and maintenance of foodservice equipment, ensuring that grocery stores, convenience stores, restaurants, and non-commercial foodservice providers remain operational and efficient. With a focus on improving uptime and reducing operating costs, Smart Care offers a wide range of services, including equipment repair, maintenance, design, and installation for both hot side and cold side equipment such as ovens, fryers, refrigeration systems, and HVAC systems. The company is notable for having over 1000 technicians across 50 provider locations in the United States and has been named the 2024 Foodservice Equipment Repair and Maintenance Company of the Year. Smart Care emphasizes professional service, social impact, and community support, while also providing career opportunities with competitive pay and mentorship programs.

📋 Description

• Partner with restaurant and hospitality managers to offer comprehensive service solutions for commercial cooking, refrigeration, ware-washing, and other specialty food service equipment • Demonstrate mechanical aptitude, troubleshooting skills and ability to read diagrams and schematics • Properly troubleshoot, diagnose, and repair Commercial Kitchen Equipment, including cooking, refrigeration, ware-washing, and other specialty food service equipment • Communicate with manufacturers as needed to help with diagnoses and parts identification • Consult with the Technical Assistance Group for technical support while onsite • Install all parts ordered for the customer in a timely and professional manner • Promote and recommend other services provided by Smart Care to customers when needed • Produce accurate and timely administrative documents, such as work orders, time reporting, receipts, and truck stock inventory • Follow safe work practices and accident prevention procedures • Maintain a neat and orderly service vehicle, along with accurate parts and tool inventory • Maintain productivity levels in accordance with company standards

🎯 Requirements

• High School diploma or equivalent • 1 year of technical experience with refrigeration, appliance repair, kitchen equipment, HVAC, or relevant military service • Valid driver’s license and acceptable motor vehicle record • Willingness and ability to be involved with the emergency on-call rotation that includes nights and weekends • Availability for occasional overnight travel as assigned • Relevant technical training, licenses, and/or certifications (i.e. EPA, CFESA) preferred • Commercial refrigeration and/or commercial cooking equipment repair experience preferred • Self-motivated with the proven ability prioritize and work independently with minimal direct supervision

🏖️ Benefits

• On-the-job training with available on-demand technical support • Ongoing formal hands-on and classroom training at our National Training Kitchen • Professional CFESA certifications with the potential for advancement • Company service vehicle, fuel card, tablet, and cell phone for business use • Market-leading benefits program including 401k and paid time off • Growth opportunities, including advanced technician and management positions