Senior Manager, Product Operations

🕒 March 30

🇺🇸 United States – Remote

💵 $170k - $230k / year

⏰ Full Time

🟠 Senior

⚡️ Product Operations

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Smartsheet

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2005

☁️ SaaS

⚡ Productivity

🤝 B2B

SaaS • Productivity • B2B

Smartsheet is a platform designed to manage projects, automate workflows, and build solutions at scale. It offers a wide range of features including automation, team collaboration, dashboards and reporting, and integrations, allowing businesses to streamline their operations. The platform caters to diverse use cases such as project management, IT portfolio management, marketing management, and more, serving various industries including government, finance, and healthcare. Smartsheet also emphasizes security and data protection, ensuring users' data privacy. Additionally, it offers professional services like consulting, training, and implementation support to maximize the platform's capabilities.

📋 Description

• Lead, develop, and grow a team of Product Operations Managers across varying levels • Design and own the product operating model: planning cycles, goals frameworks, launch process, and team rhythms • Partner with Directors and VPs to surface operational insights that inform investment and prioritization decisions • Set tooling strategy for product ops — drive adoption of systems (including Smartsheet) that create accountability and visibility • Define role standards, hiring bars, and development paths for the Product Ops function • Embed AI-augmented workflows into how the team operates; model a builder mindset • Drive cross-functional alignment between product, engineering, design, GTM, and finance

🎯 Requirements

• 8+ years in product operations, strategy & ops, or program management — with at least 2–3 years in people management • Deep experience designing operational systems that scale across a product org • Strong executive communication: you can present operational complexity at the VP and CPO level without losing the nuance • Track record of building and developing high-performing ops teams • Data-driven and outcome-oriented — you connect operational decisions to business metrics • Experience influencing without authority across multiple functions and org levels.

🏖️ Benefits

• Medical/vision and dental coverage options for full-time employees • 401k Match to help you save for your future (50% of your contribution up to the first 6% of your eligible pay) • Monthly stipend to support your work and productivity • Flexible Time Away Program, plus Sick Time Off • US employees are automatically covered under Smartsheet-sponsored life insurance, short-term, and long-term disability plans • US employees receive 12 paid holidays per year • Up to 24 weeks of Parental Leave • Personal paid Volunteer Day to support our community • Opportunities for professional growth and development including access to Udemy online courses • Company Funded Perks, including a counseling membership, local retail discounts, and your own personal Smartsheet account • Teleworking options from any registered location in the U.S. (role specific)