Account Manager – AdExchange

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🕒 May 14

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SmartyAds

WebsiteLinkedInAll Job Openings

51 - 200 employees

☁️ SaaS

📱 Media

Advertising • SaaS • Media

SmartyAds is a provider of data-driven programmatic media buying and monetization solutions for brands, media buyers, agencies, publishers, and developers. They offer a range of services including a Demand Side Platform (DSP) for omnichannel ad campaigns and a Supply Side Platform (SSP) for ad monetization. The company focuses on transforming advertising with a full-stack programmatic infrastructure that includes curated deals and white label solutions, optimizing the advertising process for both sellers and buyers. SmartyAds aims to streamline media trading and enhance user acquisition through advanced technologies and cross-channel traffic management.

📋 Description

• Own a portfolio of 30+ active DSP and SSP partners: maintain daily communication, monitor account health, and proactively respond to performance changes • Analyze key platform metrics (fill rate, win rate, RPM, eCPM, revenue) and independently initiate optimizations to drive account growth • Manage the full onboarding cycle for new partners: technical setup, endpoint configuration, initial performance validation, and ramp-up support • Identify upsell and expansion opportunities within the existing partner portfolio and collaborate with the BD team to act on them • Serve as the first point of contact for technical issues; triage, reproduce, and escalate to the technical team with clear documentation • Prepare regular and ad-hoc performance reports; translate data into actionable insights for both internal stakeholders and external partners • Monitor platform profitability across assigned accounts and flag anomalies or risks in a timely manner • Maintain strong, trust-based relationships with partners across multiple communication channels (email, Slack, calls) • Stay current with programmatic ecosystem trends, OpenRTB spec updates, and privacy regulation changes relevant to partner operations

🎯 Requirements

• 2+ years of experience in Account Management or Customer Success in an AdTech company • Solid understanding of the programmatic ecosystem: how DSPs, SSPs, and AdExchanges interact, what drives performance on both sides • Practical knowledge of OpenRTB protocol: bid request/response structure, auction mechanics, key objects (device, app, site, imp) • Ability to independently read and interpret platform data: identify drops, spikes, and root causes without hand-holding • Experience working directly with both DSP and SSP partners • Upper-Intermediate English or above written and spoken; most partner communication is in English • Comfort with Excel/Google Sheets for data analysis • Structured, detail-oriented approach to managing a large partner portfolio simultaneously • Strong orientation towards result

🏖️ Benefits

• Remote work options