Human Resources Officer

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September 11

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SMDigital USA

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B2B • Marketing • Digital Agency

SMDigital USA is an award-winning international digital agency known for its talented team of over 220 professionals committed to creating innovative digital solutions. The company places a strong emphasis on fostering a positive work environment, offering flexibility and growth opportunities, and maintaining a healthy work-life balance for its global team. With offices in Miami, New York, Shanghai, Medellin, Spain, the Philippines, and Panama, SMDigital specializes in areas such as customer service, web development, SEO, social media management, and more, relying on a team of experts primarily based in the Philippines.

51 - 200 employees

🤝 B2B

📋 Description

• Coordinate job postings, screen applications, and schedule interviews with warmth and professionalism Communicate with candidates in a timely, respectful, and engaging manner Support hiring managers with interview logistics and evaluation materials Facilitate onboarding experiences that are welcoming, informative, and culturally aligned Prepare welcome kits, orientation schedules, and introductions that make new hires feel truly seen Assist in planning recognition programs, team-building activities, and cultural celebrations Help track birthdays, milestones, and anniversaries—ensuring no one feels overlooked Support internal communications that uplift and inform (e.g., newsletters, shout-outs, event teasers) Collaborate on initiatives that promote inclusivity, wellness, and belonging Maintain accurate teammate records and databases Assist with timekeeping, leave tracking, and benefits coordination Ensure HR policies are communicated clearly and updated regularly Support audits and compliance checks with diligence and discretion Help coordinate feedback cycles, evaluations, and growth conversations Track training participation and support learning initiatives Assist in organizing workshops, coaching sessions, or leadership development programs Be a friendly, confidential point of contact for teammate concerns or questions Help mediate minor conflicts or misunderstandings with empathy and fairness Support exit interviews and offboarding with grace and gratitude

🎯 Requirements

• Prior experience in recruitment, HR coordination, or teammate engagement is a strong advantage Bachelor’s degree in Human Resources, Psychology, Business Administration, or related field Strong communication skills—both written and verbal—with a caring, professional tone Excellent organizational and time-management abilities Ability to handle sensitive information with discretion and empathy Proficiency in HR systems, applicant tracking tools, and Microsoft Office Creative mindset for crafting engaging messages, event invites, and recognition posts Warm, approachable, and genuinely people-focused Detail-oriented with a heart for service and follow-through Able to balance professionalism with a personal touch Passionate about building a positive workplace culture Open to feedback and committed to continuous growth A stable internet connection with at least 50 Mbps postpaid (must provide a screenshot of a speed test) Backup Internet Connection (Prepaid Home WIFI Router or Pocket WIFI) Computer (at least 16 GB RAM and Intel i5 core processor or equivalent) Noise-Cancelling Headset Power Back-up Dual Monitor Camera

🏖️ Benefits

• Monthly Company Bonus Program Paid Vacation Leave Holiday Bonus