Bilingual Virtual Dental Receptionist

Job not on LinkedIn

🔥 19 hours ago

🗣️🇪🇸 Spanish Required

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SnappyCX

11 - 50 employees

🤝 B2B

☁️ SaaS

B2B • SaaS • Customer Support

SnappyCX is a company that provides customizable outsourcing solutions designed to help businesses scale their operations efficiently. Offering a variety of services including IT and software development, customer support, finance and accounting, and virtual assistant solutions, SnappyCX delivers fast and reliable support to companies of all sizes. Their commitment to quality talent acquisition ensures that clients can save on operational costs while maintaining high standards in service delivery.

📋 Description

• Answer inbound patient calls professionally in both English and Spanish. • Respond to patient inquiries with empathy and excellent customer service. • Coordinate communication between patients, providers, and office staff. • Schedule, confirm, reschedule, and manage patient appointments. • Verify dental insurance eligibility and benefits. • Maintain accurate patient records within Dentrix Ascend. • Perform general administrative and front-office duties as assigned.

🎯 Requirements

• Fluent in both English and Spanish (spoken and written). • Minimum 2 years of experience in a dental front-office, dental receptionist, or dental administrative role. • Hands-on experience using Dentrix Ascend (required). • Experience with dental scheduling, patient coordination, and insurance verification. • Excellent verbal and written communication skills. • Strong customer service, organizational, and multitasking abilities. • Ability to work independently in a remote environment.

🏖️ Benefits

• Bilingual (English and Spanish) support • 40 hours per week aligned with U.S. business hours • Independent contractor role

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