Senior Manager, Resource Delivery Manager

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Snowflake

5001 - 10000 employees

Founded 2012

☁️ SaaS

Cloud Computing • Data Analytics • SaaS

Snowflake is a cloud-based data-warehousing company that provides a platform for data storage, processing, and analytics. It allows businesses to store data in a centralized location and perform complex queries and analytics on that data efficiently. Snowflake is designed to handle a wide range of data workloads and can scale dynamically to meet the needs of growing businesses.

📋 Description

• Lead the Resource Delivery Management team for Service Delivery and set the strategy for scalable, AI-enabled fulfillment. • Define the roadmap for internal and external resource fulfillment, talent allocation, and automation, ensuring direct alignment to Snowflake’s annual revenue and delivery goals. • Elevate Resource Delivery from a transactional fulfillment function to a strategic advisory capability. • Lead a team of Global Fulfillment Managers and leverage Snowflake technology and internal AI tools to improve fulfillment speed, resource quality, and decision-making.

🎯 Requirements

• 10+ years resource management experience in the software solutions industry. • 5+ years in a leadership role, with experience leading global or distributed teams. • Proven ability to manage day-to-day resource management (utilization, conflict resolution) while simultaneously driving long-term strategic initiatives (AI adoption, roadmap planning). • Proficiency in resource management software, ERP systems, and CRM platforms (e.g., Salesforce, Certinia/FinancialForce, Workday). • Strong analytical and problem-solving skills with the ability to apply AI to accelerate insight generation and drive more informed business recommendations. • SQL coding preferred.

🏖️ Benefits

• Health insurance • 401(k) matching • Flexible working hours • Paid time off • Professional development opportunities

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